Manager, Creative

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.

Job Summary

The Manager, Creative is responsible for managing the creative team in strategic campaign development and leveraging creative expertise to win new business and grow accounts. This role involves developing innovative creative strategies and collaborating with our vendor partners to ensure successful video and multi-screen execution. It is a working manager (player / coach) position in a fast paced, sales- driven organization. The ideal candidate demonstrates a high level of business acumen, sound judgment, emotional intelligence, and leadership skills. They must also be confident in communication and presentations to internal and external clients.

Job Description

Core Responsibilities

• Represent Major Accounts: Responsible for representing the creative team for company's largest accounts, agencies, and business partners.

• Foster Collaboration: Works closely with senior creative leadership, sales leadership, and partner departments to strategize business growth and opportunities.

• Lead Creative Campaigns: Lead the creative team in developing effective, innovative, and award-winning multi-platform campaigns while understanding the environment and needs of a sales organization.

• Provide Leadership: Provide motivation, coaching, direction, accountability, and steady leadership in a high-volume, fast-paced environment.

• Storytelling: Confident in storytelling, engaging in client-facing and partner presentations, and leading team in achieving revenue goals by selling the value of creative.

• Execute Strategies: Execute strategies and financial goals established by senior leadership.

• Maintain Professional Communication: Maintain a positive attitude with professional communication.

• Ensure Compliance: Accountable for managing and compliance with all legal requirements and contracts.

• Advise and Upskill Team: Advise and upskill team members in all phases of the creative process: client discovery, creative strategy, budgeting, and execution.

• Oversee Recruitment: Participate in the recruitment and hiring of internal staff.

• Ensure Tool Consistency: Ensure consistent and proper team use of internal CRM, project management tools, and approved AI capabilities.

• Resolve Issues: Intellectually anticipate potential issues and actively resolve problems that may arise.

• Stay Updated on Trends: Stay abreast of creative trends and implement them with the team as appropriate.

Preferred Qualifications:

• 3+ years of experience in a creative role, with a portfolio demonstrating expertise in brand strategy, marketing messaging, and creative direction on local and regional levels.
• Experience managing and mentoring high-performing creative teams
• Strategic thinking and problem-solving abilities, with experience translating business objectives into impactful creative strategies.
• Ability to balance creative excellence with business goals and objectives, ensuring creative campaign performance while consistently meeting business objectives.  
• Bachelor’s degree in Marketing, Communications, or a related field, or equivalent professional experience in an advertising setting

Employees at all levels are expected to:

• Understand our Operating Principles; make them the guidelines for how you do your job.
• Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
• Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
• Win as a team - make big things happen by working toge