Head of Operations - Oasis Pro

About the company

Hi, we're Ondo Finance. Our mission is to provide institutional-grade, blockchain-enabled investment products and services. We have both a technology arm that develops decentralized finance technology, and an asset management arm that creates and manages tokenized funds. We were the first company to tokenize exposure to US Treasuries, and have since expanded into several other assets. We are also focused on incubating protocols that can support both tokenized real-world assets and traditional crypto.
Founded by folks from Goldman Sachs Digital Assets Team, we’re backed by some of the best investors in the world including Founders Fund, Coinbase Ventures, Pantera Capital, Tiger Global, and more. We are currently the leaders in the space in terms of AUM and are well capitalized to continue growing the firm. We're fully remote, with team members across the U.S.

About the role

The Head of Operations - Oasis Pro reports directly to the CEO of Oasis Pro and serves as a central operational leader for Oasis Pro's Alternative Trading System, broker-dealer activities, and Transfer Agent functions. This role is designed for a seasoned market-infrastructure professional with deep expertise across broker-dealer operations, trading workflows, post-trade processes, and the control disciplines required in a highly regulated environment. The Head of Operations ensures the reliability, precision, and scalability of the firm's operational foundation while partnering closely with internal teams, external counterparties, and technology stakeholders.

Target outcomes

• Establish operational excellence across ATS, broker-dealer, and Transfer Agent functions that supports business growth and regulatory compliance
• Build robust control frameworks and processes that ensure operational integrity, accuracy, and scalability
• Drive seamless collaboration between operational, compliance, technology, and business teams to deliver exceptional service to subscribers and issuers
• Identify and implement operational improvements that enhance efficiency, reduce risk, and position the firm for long-term success

Responsibilities

• Co-lead, alongside the CEO, the day-to-day operational oversight of the ATS, broker-dealer operations, and Transfer Agent services, ensuring operational integrity, regulatory compliance, and exceptional service delivery across Direct and Issuer-based Indirect subscriber channels
• Oversee and refine onboarding, configuration, and lifecycle administration for ATS subscribers, including operational readiness, entitlement management, and workflow optimization
• Develop, document, and maintain core business processes and control frameworks supporting supervisory, compliance, surveillance, recordkeeping, and reporting obligations
• Partner closely with Compliance, Sales, Technology, and external vendors to validate that end-to-end processes function as designed, address issues promptly, and uphold operational continuity
• Produce and maintain high-quality operational documentation, including business requirements, functional specifications, design requirements, governance forum materials, test plans, and implementation support documents
• Collaborate with technology teams to shape and enhance ATS and operational capabilities, contributing to solution design, user acceptance testing, deployment readiness, and continuous improvement initiatives
• Identify operational risks, process gaps, and control weaknesses; propose and implement practical, well-designed solutions aligned with industry best practices
• Support Transfer Agent workflows, including recordkeeping, reconciliation processes, issuer communications, and related operational functions

Requirements

• Minimum of 8 years of experience in broker-dealer, ATS, or exchange/market-infrastructure operations, with strong exposure to electronic trading environments and regulated operational frameworks
• Deep understanding of back-office and middle-office functions, including trade capture, settlement, reconciliation, books and records, surveillance support, and regulatory reporting
• Strong judgment and the ability to make timely, independent decisions in a fast-paced, high-accountability environment
• Demonstrated ability to identify, diagnose, and resolve operational and compliance issues through structured, well-documented solutions
• Exceptional analytical and critical-thinking skills, with the ability to interpret data from multiple sources and convert insights into actionable recommendations
• Proven track record managing tight delivery timelines and evolving business priorities while maintaining accuracy, control discipline, and execution quality
• Highly detail-oriented, proactive, and solutions-driven, with strong numerical, verbal, and anal