Administrative Assistant (patient facing) - Cardiology - Center City

Job Details

Provide administrative and patient support to assigned Cardiology Faculty members of the Bruce and Robbie Toll Heart and Vascular Institute in the section of Electrophysiology. The administrative assistant will be responsible for answering busy telephone lines, triaging patient calls, scheduling appointments and obtaining patient records prior to patient visit. Ensures optimal customer service to both patients and physicians. Interacts with members of the department and university at all levels. Incumbent prioritizes and accomplishes multiple administrative and scheduling assignments.

Job Description

• Interacts with co-workers, visitors, and other staff consistent with the values of Jefferson

• Coordinates daily administrative and clinical activities, maintain calendar, allowing flexibility to accommodate demands on a daily basis. Supporting 5-6 clinicians

• Documents patient medication refill request for providers to authorize and manage EMR task documented from incoming calls.

• Ensure patient records are available for clinicians prior to patient visit and scanned into the EMR

• Answer telephones, triage and troubleshoot problems.

• Put in orders and schedule testing (stress testing, echocardiograms, labs, CT scans, etc).

• Responsible for travel arrangements, updating physician CV’s, provider license renewal

Education:

HS Diploma or equivalent required; additional education or training preferred

Experience:

Three to five years' experience in an academic medical environment: Cardiology experience in an outpatient setting is strongly preferred

Work Shift

Workday Day (United States of America)

Worker Sub Type

Regular

Primary Location Address

925 Chestnut Street, Philadelphia, Pennsylvania, United States of America

Nationally ranked, Jefferson, which is principally located in the greater Philadelphia region, Lehigh Valley and Northeastern Pennsylvania and southern New Jersey, is reimagining health care and higher education to create unparalleled value. Jefferson is more than 65,000 people strong, dedicated to providing the highest-quality, compassionate clinical care for patients; making our communities healthier and stronger; preparing tomorrow's professional leaders for 21st-century careers; and creating new knowledge through basic/programmatic, clinical and applied research. Thomas Jefferson University, home of Sidney Kimmel Medical College, Jefferson College of Nursing, and the Kanbar College of Design, Engineering and Commerce, dates back to 1824 and today comprises 10 colleges and three schools offering 200+ undergraduate and graduate programs to more than 8,300 students.