AVP, Southeast Regional Director - Dental
SynchronyAbout the role
Role Summary/Purpose:
This role reports to the VP, Dental Sales Leader and will lead a field sales team who are responsible for increasing CareCredit usage and Credit Submissions within their assigned regional area of the country. This role will hire, mentor, coach, counsel, co-travel, and train a team of Metro & Area Practice Development Managers (PDMs). Role works directly with the VP, Dental Sales Leader to execute sales strategies within a specified region.
The Dental industry PDMs are located across the Southeast region and include both Metro and Area PDMs and must live within the specific region of responsibility.
Essential Responsibilities:
Manage a regional field sales team of Metro & Area Practice Development Managers to ensure the execution of national and regional sales/marketing initiatives.
Coach/mentor field sales team externally, through monthly one-on-ones and evaluate them based on a benchmark measurement system.
Responsible for increasing usage (amount financed per provider) and driving applications across portfolio.
Conduct virtual and physical co-travels with Practice Development Managers according to standards and expectations
Assist in implementing effective measures and reward systems with the field sales team.
Implement strategies/tactics/best practices with field sales team to drive usage.
Assist the VP, Dental Sales Leader of Industry Sales in implementing systems management to utilize field sales team time to increase usage, drive applications, integrate products, maximize provider visits and keep expenses under budget.
Partner with various departments, including marketing and operations, to develop materials and systems to increase Practice Development Manager productivity and practice usage.
Work in the field monitoring, measuring and gathering voice of the customer.
Provide value added analysis & reporting for assigned region and identify and implement ways to increase usage through Salesforce relationship software.
Work closely with relevant industry leadership to efficiently deploy Practice Development Manager support campaigns and priorities.
Partner with the Tradeshow Team to ensure proper coverage for region support of trade shows, industry leadership meetings and other events that aid with driving revenue and provider relationships.
Effectively manage team travel and expenses to ensure company guidelines are met.
Lead team efforts to support industry trade shows.
Perform other duties and/or special projects as assigned.
Qualifications/Requirements:
Bachelor's Degree and 5+years of experience in Financial Services and/or outside sales; or in lieu of Degree, a High School Diploma/GED and 10+years of experience in Financial Services and/or outside sales
Minimum of 2 years of territory sales/marketing experience with a track record of results.
Demonstrated experience in leading, developing, mentoring and coaching sales professionals.
Ability to travel up to 80% of the time, overnight and some weekend travel
Work from home but must be located within, or willing to relocate to the region which includes the following states: Georgia/Florida.
Desired Characteristics:
Healthcare, Sales, Finance, Marketing experience.
Two years of experience working in a dental or medical practice setting, particularly in an influencing role.
Private Label Sales and Marketing experience. Finance business/industry acumen.
Two years of experience in a sales leadership role – building and growing teams, driving sales and client development metrics and imperatives.
Excellent client relationship skills along with exceptional interpersonal communication skills.
Knowledge of customer financial drivers/needs.
Customer focused mindset with the ability to respond quickly to customer needs. Strong interpersonal communication skills (written, oral, non-verbal).
Proven ability to work remotely and independently.
Strong strategic planning skills
Experience with CRM & Sales Analytics platforms such as Salesforce and Tableau
Grade/Level: 12
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