TRAX Program Manager

SummaryThe Trax Program Manager is primarily responsible for the management of TRAX software related to Maintenance and Engineering. The Manager collaborates with the Trax and SAP implementation teams, continuously providing improvement to the software and adhering to the roadmap created by senior leadership. This position requires extensive knowledge of aircraft maintenance processes and systems configuration.
Visa Sponsorship Available: No
Minimum RequirementsCombination of Education and Experience will be considered. Must be authorized to work in the US as defined by the Immigration Act of 1986. Must pass a Criminal Background Check.Education: Bachelor’s DegreeEducation Details: Bachelor's degree in Engineering, Business or related field.Years of Experience: Minimum ten (10) years of engineering/maintenance experience with an air carrier or commercial operator.
Valid/Unexpired Passport Book: NoValid/Unexpired Driver's License: No
•Highly organized with proven multi-tasking ability.•Understanding of best practice processes that are recommended for optimal user efficiency and system performance.•In depth understanding of all aspects of TRAX process for Maintenance, records, engineering, and supply chain.•Excellent problem solving and structured thinking skills.•Experience with managing and configuring TRAX systems and rules.•Ability to work effectively in diverse environments.•Strong analytical skills, communication, ability to work under pressure, high initiative and decision-making skills are key competences to succeed in this position.•Ability to interact with the FAA in a professional manner.•Ability to manage department and assigned personnel - Organizational fit for the Allegiant culture, that is, exhibit the Allegiant values of Safety, Service, Passion, Innovation, Fun, and Integrity.•Advanced knowledge and skills of computer applications such as Word, Excel, and Power Point software.•Thorough working knowledge of aviation safety standards and safe operating practices.•Strong focus and ability to translate technical requirements within the Functional Requirements.•Functional Requirement Document (FRD) and Business Review Process (BRP) experience.•Solid understanding of the Software Implementation and/or Development processes.•Ability to enter technical dialogue and convey requisite information to various parties.•Ability to coordinate program schedule with various implementation partners and key stakeholders.•Ability to lead core implementation SMEs in processes for implementation success.•Ability to develop and present key milestone and solution presentations with senior leadership.
Preferred Requirements•A&P certification.•Advanced knowledge and skills of computer applications such as Microsoft 365 Teams.•TRAX EMRO and suite of other applications.•Jira experience.•Project Management experience.•Experience developing Objectives and Key Results (OKR) and KPI (Key Performance Indicator) methodologies.
Job Duties•Adhere to project timeline and coordinate with TRAX and SAP for successful revision implementations.•Support the core TRAX implementation team, constituted from Engineering, IT, Accounting, and Materials leadership teams.•Provide optimal configuration setup solutions in TRAX to ensure we adapt the most efficient business processes to support Maintenance, Engineering, and Materials organizations.•Review and modify departmental processes regularly to address inefficiencies or risks within current procedures.•Provide support and guidance for all aspects of the operating TRAX system.•Resolve and address various issues and challenges arising from TRAX.•Present the TRAX status and milestones with Maintenance and Engineering leadership and other stakeholders on a regular basis.•On-going oversight (including policies and controls) and periodic reviews of vendor performance, including assessments of costs, compliance, and vendor service level agreements.•Ensure any direct reports understand and apply our Customer Commitment and customer service standards to their daily responsibilities as appropriate.•Model Allegiant’s customer service standards in personal actions and when providing leadership direction.•Other duties as assigned.
Physical RequirementsThe Physical Demands and Work Environment described here are a representative of those that must be met by a Team Member to successfully perform the essential functions of the role. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the role.Office - While performing the duties of this job, the Team Member is regularly required to stand, sit, talk, hear, see, reach, stoop, kneel, and use hands and fingers to operate a computer, keyboard, printer, and phone. May be required to lift, push, pull, or carry up to 20 lbs. May be required to work various shifts/days in a 24-hour situation. Regular attendance is a requirement of the role. Exposure to moderate noise (