Physical Security Technology & Operations - Senior Manager

Who We Are

Applied Materials is a global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. We design, build and service cutting-edge equipment that helps our customers manufacture display and semiconductor chips – the brains of devices we use every day. As the foundation of the global electronics industry, Applied enables the exciting technologies that literally connect our world – like AI and IoT. If you want to push the boundaries of materials science and engineering to create next generation technology, join us to deliver material innovation that changes the world. 

What We Offer

Salary:

$154,000.00 - $212,000.00

Location:

Santa Clara,CA

You’ll benefit from a supportive work culture that encourages you to learn, develop, and grow your career as you take on challenges and drive innovative solutions for our customers. We empower our team to push the boundaries of what is possible—while learning every day in a supportive leading global company. Visit our Careers website to learn more. 

At Applied Materials, we care about the health and wellbeing of our employees. We’re committed to providing programs and support that encourage personal and professional growth and care for you at work, at home, or wherever you may go. Learn more about our benefits. 

Physical Security Technologist Senior Manager leads the global strategy, architecture, operations and lifecycle management of enterprise physical security technologies—spanning access control, video surveillance, visitor management, and advanced identity solutions. The role drives innovation (e.g., access controls systems, AI analytics on video systems, biometrics), oversees vendor governance, and delivers outcomes through disciplined program management and cross-functional collaboration

Key Responsibilities

1) Strategy & Architecture

• Define and execute the global physical security technology strategy aligned to enterprise security objectives and risk posture.
• Own reference architecture and standards for access control, VMS/NVR, visitor management, alarm/IDS, intercom, and identity technologies.
• Lead global deployments, upgrades, and lifecycle refreshes (badge readers, controllers, NVRs, cameras, VMS, visitor systems).
• Run multi-site rollout programs with clear milestones, budgets, and resource plans; enforce intake via formal request/process tooling (e.g., ServiceNow RIT).
• Drive pilots/PoCs for emerging capabilities (AI video analytics, facial recognition with privacy by design, mobile/NFC credentials).

2) Technology Operations

• Establish and enforce SLAs for repair and restoration of physical security systems.
• Coordinate with vendors and internal teams for rapid troubleshooting and resolution.
• Maintain spare parts inventory and replacement strategy for critical components.
• Track and report MTTR (Mean Time to Repair) and recurring issue trends for continuous improvement.

• Oversee operational health, patching, and vulnerabilities for physical security systems; define SLAs and SLOs for uptime and MTTR.
• Implement backup/DR strategies for VMS/NVR and access control databases; design high-availability for critical facilities and secure labs/enclaves.
• Establish incident response runbooks integrating Facilities, Security Operations, Cybersecurity, and local site teams.

Maintain strategic partnerships; ensure adherence to SLAs and rapid escalation paths.

3) Collaboration & Stakeholder Engagement

• Ability to lead global teams, manage vendors, and collaborate across IT, Facilities, and Cybersecurity.
• Excellent stakeholder management and executive communication skills Partner with IT/CTO, Cybersecurity, Facilities/Real Estate, Supply Chain, Legal/Compliance, and site leaders.
• Align stakeholders on contractual requirements and solution decisions (e.g., GCC for secure enclaves).
• Provide executive updates, roadmaps, and risk reports; communicate decisions crisply and actionably.

4) Innovation & Continuous Improvement

• Identify and evaluate emerging tech (cloud VMS, edge AI, privacy-preserving analytics, frictionless access, visitor experiences).
• Define measurable success criteria; scale solutions post‑pilot with robust governance and metrics.

Experience

• 12+ years in physical security technology, with at least 5 years in leadership roles managing global programs.
• Proven track record in designing, implementing, and managing enterprise-level phy