Senior Product Owner - Generative AI

Company :

Highmark Health

Job Description : 

JOB SUMMARY

Oversee the development and deployment of generative AI tools, applications, and services for a large healthcare enterprise. Manage project requirements and introduce new tools and practices. Support internal customers from a business perspective and provide guidance in assessing product opportunities and risks. Optimize products using KPIs and other business metrics. Drive the strategy of large-scale products that involve internal stakeholders, vendors, and external contacts. Stay up to date with generative AI software product development trends and work closely with software partners and vendors to develop and manage a service and/or analytic product portfolio focused on maximizing business value. Represent internal customers to a cross-functional team responsible for supporting the product portfolio and business strategy. Balance the generative AI product portfolio for short- and long-term business success. Create, order, and validate the work required to deliver solutions, demonstrating a deep understanding of existing and future capabilities, market, business strategy, and operating model. Develop and manage the portfolio vision, strategy, roadmap, and day-to-day execution. Align all activities with short- and long-term enterprise strategy, executive leadership, and primary business objectives for the organization.

ESSENTIAL RESPONSIBILITIES

• Prioritize and own the team backlog of the work to be performed.  Proactively identify new initiatives/themes and builds out backlog items under these new initiatives or themes based upon value.  Supports the program backlog and uses multi-directional input to refresh and clarify the backlog to drive business value. Mitigate business related impediments impacting successful team completion of product development goals.  
• Participate in the creation and communication of the product vision, strategy, and roadmap. Incorporate stakeholder feedback when needed and clearly articulates team backlog items and acceptance criteria to the team.  Represent the product in governance meetings.  
• Servant-Leader for a cross functional team or teams of indirect reports with a portfolio of several products. Ability to work with agile program and team metrics.  Empower team to manage their work by setting clear priorities and scope from the team backlog.  
• Accepts stories as “Done” from the team, ensuring that the stories have been developed, tested, and meet the defined acceptance criteria.
• Actively support the Client from the business point of view and provides guidance in assessing Product opportunities and risks. They take advantage of the Product KPIs (and other business metrics) to optimize the Product and stay up to date with popular trends in software product development and knows how to provide even more value to the Client based on this knowledge.
• Responsible for streamlining the execution of program priorities while maintaining the conceptual and technical integrity of the Features or components for the team.
• When called upon, works with customers to review releases and adjust development accordingly.  Maintains a clear vision on the highest value program backlog items and works closely with the team to reprioritize when needed.  Makes trade-offs and negotiates with Product Management based on team capacity to determine the backlog.
• Understands and supports prioritized Portfolio and Value Stream work by collaborating with Solution Architect, Business Architect, Product Manager and stakeholders to breakdown features into user stories.
• Collaborates with the business regarding progress and agile metrics.  Monitors outcomes, customizes and adds metrics to continuously provide stakeholders with an updated view of the product's success.  Evaluates agile metrics and discusses methodologies to deliver against outcomes.  Actively anticipates future needs and utilizes product health metrics to identify improvement opportunities.  
• Generates a high-level release plan with the team.  Continually re-prioritizes team's tasks based upon new information, discussions with stakeholders, and probability to drive business outcomes.
• Other duties as assigned or requested. ​

EDUCATION

Required

• Bachelor's Degree in Business Administration, Marketing, Healthcare Discipline, Information Management OR closely related field

Substitutions

• None

Preferred

• Master's Degree in Science, Mathematics, Business Administration, Information Management OR related field.

EXPERIENCE

Required

• 5 years of Product Ownership, Strategic Consulting or Design Thinking OR in Product Development & Management, Project/Program Management

Preferred

• 5 years of Anal