Program Specialist, Retail Media Network Services

Program Specialist, Retail Media Network Services – Denver, Colorado

Are you ready to work with an international organization committed to making financial services accessible to people everywhere? Are you interested in joining a globally diverse organization where our unique contributions are recognized and celebrated, allowing each of us to thrive? Then it’s time to join Western Union as Program Specialist, Retail Media Network Services.

In this role, you’ll work with the Program Leader and channel stakeholders to define and execute key strategic programs that will drive our business goals. You’ll be part of the Retail Media Network Team, reporting to the Group Leader – Program Management – RMN, who are working across a variety of key initiative portfolios to deliver operational excellence, exceptional agent and consumer experiences, and planned business outcomes. 

Role Responsibilities

• Support innovative, complex programs within the Retail Media Network business
• Accountable for program business results (hardware deployment logistics/customer coordination/customer satisfaction/etc.)
• Own and drive delivery of operational support, logistical support, partner support, reporting, marketing support, and other projects
• Effectively collaborate across various channels and cross-functional teams to drive the delivery of high-quality solutions that meet business needs
• Develop effective and efficient processes to support internal and external customers
• Communicate issues and status in a concise, accurate, and professional manner for leadership consumption, escalating blocking issues risking milestone delivery
   

Role Requirements

• 5+ years’ experience in a service, operations, business development, project or program management or other business role in the Financial Services or similar industry
• Bachelor’s degree or equivalent experience in business or a related field
• Service-oriented mindset with propensity for finding unique solutions to business challenges
• Ability to navigate a global organization
• Team player who works well collaborating with other team members
• Excellent communication skills
• Highly organized and detailed
• Comfortable multi-tasking many responsibilities concurrently
• Strong Excel and Power BI skills
• Bilingual is a plus

We make financial services accessible to humans everywhere. Join us for what’s next.
Western Union is positioned to become the world’s most accessible financial services company —transforming lives and communities. We’re a diverse and passionate customer-centric team of over 8,000 employees serving 200 countries and territories, reaching customers and receivers around the globe. More than moving money, we design easy-to-use products and services for our digital and physical financial ecosystem that help our customers move forward.

Just as we help our global customers prosper, we support our employees in achieving their professional aspirations. You’ll have plenty of opportunities to learn new skills and build a career, as well as receive a great compensation package. If you’re ready to help drive the future of financial services, it’s time for Western Union. Learn more about our purpose and people at https://careers.westernunion.com/ 

Salary
The salary range is $67,500.00 – 95,000.00 per year. his role is also eligible to receive a short-term incentive bonus that aligns with individual and company performance. Actual salaries will vary based on candidates’ qualifications, skills, and competencies.

Benefits
You will also have access to short-term incentives, multiple health insurance options, accident and life insurance, and access to best-in-class development platforms, to name a few (https://careers.westernunion.com/global-benefits/). Please see the location-specific benefits below and note that your Recruiter may share additional role-specific benefits during your interview process or in an offer of employment.

Your United States – Specific Benefits Include

• Family First Program
• Time off
• Medical, Dental and Life