Sr. Population Management Associate (Outpatient)

Located off the beautiful Oregon Coast, Adventist Health Tillamook has been one of the area's leading healthcare providers since 1950. We are comprised of a 25-bed critical access medical center, rural health and urgent care medical offices, home care services, and a vast scope of services located throughout Tillamook County and the surrounding areas. Tillamook is known for its small-town charm, lively art scene and delicious Tillamook Cheese. The allure of Tillamook's community is complimented by access to outdoor adventures and the scenic Oregon Coast.

Job Summary:

Coordinates and administers population management activities within assigned panels of outpatients with a focus on providing patient-centered, quality healthcare across a population. Identifies, tracks and contacts patients for the purposes of achieving program goals and achievements associated with improving the quality of care. Maintains records, statistics and data bases associated with population management program goals and regulatory requirements. Leverages aggregate patient data across multiple health information technology resources and generates reports for analysis. Applies substantial knowledge of the job and experience to complete a wide range of activities with varying difficulty. Works on assignments that are moderately difficult, requiring judgment in resolving issues or in making recommendations.

Job Requirements:

Education and Work Experience:

• High School Education/GED or equivalent: Preferred
• Associate’s/Technical Degree or equivalent combination of education/related experience: Preferred
• Two years' technical experience: Preferred

Essential Functions:

• Corresponds with patients to support their efforts to manage their own health by following up with patient compliance with medication use, physician visits and reinforcing self-care management skills. Uses disease registry reports to identify and contact patients who routinely fall through the gaps and need follow up care with their primary care physician (PCP).
• Analyzes patient health care information, records data, maintains population management data bases relating to specific care management programs. Analyzes and interprets utilization, compliance and other reports associated with population care management and program performance. Analyzes and presents on clinical, financial and operational data together from across population management databases and disease registries and develops actionable analytics for providers to improve efficiency and patient care.
• Analyzes and interprets data from panel management and disease registry reports to identify subpopulations of patients who might benefit from additional services. Examples of these groups include: patients needing reminders for preventive care or tests, patients overdue for care or not meeting management goals, patients who have failed to receive follow-up after being sent reminders, and patients who might benefit from discussion of risk reduction.
• Performs other job-related duties as assigned.

Organizational Requirements:

Adventist Health is committed to the safety and wellbeing of our associates and patients. Therefore, we require that all associates receive all required vaccinations, including, but not limited to, measles, mumps, flu (based on the seasonal availability of the flu vaccine typically during October-March each year), COVID-19 vaccine (required in CA, HI and OR) etc., as a condition of employment, and annually thereafter. Medical and religious exemptions may apply.

Adventist Health is a faith-based, nonprofit, integrated health system serving more than 90 communities on the West Coast and Hawaii with over 400 sites of care, including 26 acute care facilities, clinics, home care, and hospice agencies in both rural and urban communities. Our compassionate and talented team of 37,000 includes employees, physicians and volunteers driven in pursuit of one mission: living God's love by inspiring health, wholeness and hope.