Senior Product Segment Manager (Residential Water Heating)

The Sr. Product Manager contributes to NEEA’s strategic goal of filling the energy efficiency “pipeline” by identifying and validating new energy efficient products, practices, and services in collaboration with both internal and external stakeholders. This position requires effective planning for the evolution of products through the full lifecycle stages of identification, assessment, confirmation and product readiness for deployment in a full-scale market transformation effort. Working across a wide range of products that use electric power and / or natural gas requires Sr. Product Segment Managers to contract with testing labs, industry experts, engineering firms, and other market partners to support the full range of analysis and testing of products. NEEA’s Sr. Product Segment Managers serve as product experts on assigned energy efficient product lines, as well as conduct research on emerging technologies that could bring energy savings for Northwest consumers.  

We are seeking candidates with experience in residential water heating products and markets, including familiarity with industry trends, technologies, and customer needs in this space. 

This position is based in the Portland, OR metro area, with a hybrid work location. We are looking for candidates who can meet the requirement of working at least 2 days per week onsite at NEEA’s office location.  Finalists must have eligibility to work in the US as NEEA is not able to provide VISA sponsorship or have remote work outside of the US. 

Salary range: $105,000 - $120,000 exempt 

• Salary is based on the applicants Experience, Knowledge, Skills, and Abilities. 

The Typical Day May Include… 

• Scanning the market for new innovative energy efficiency products, practices or services and screen those opportunities for inclusion and prioritization within NEEA’s portfolio of emerging technologies.  
• Defining the product plan for each assigned product/service/practice - evolving and maintaining this plan throughout the product lifecycle.  
• Becoming an expert on the needs of and advocating for the end users, the supply chain, and utility partners.  
• Evolving the product strategy to adapt to market conditions over the life of the interventions and continuing to monitor the product after NEEA’s direct intervention ends.  
• Providing ongoing product guidance and support to Market Transformation Managers, Program Managers, external contractors and others involved to ensure consistency in definition and implementation of market transformation objectives. 
• Supporting Codes and Standards Engineers in recommending test method changes for state and federal standards development. 
• Coordinating with state, national and international organizations involved in voluntary standards to update test methods and performance specifications to promote products with greater efficiency and fitness for use. 
• Contributing to the development of market strategies and the design of full-scale market transformation efforts in collaboration with regional stakeholders under management by the Market Transformation Manager and Program Manager.  
• Building and maintaining relationships with manufacturers and other market actors, in coordination with cross-functional teams, to ensure that product development efforts are connected to appropriate market channels to deliver the technologies to the market. 
• Partnering with utilities - especially staff involved in emerging technologies to ensure that product development and market transformation efforts are complimentary, coordinated, and valued by our utility partners. Additionally, identifying, establishing and managing interaction with appropriate regional collaborative working groups and processes to support specific development activities and engage regional stakeholders.  
• Creating a shared sense of purpose across NEEA, in particular with the program teams. 
• Assisting the Program Manager in establishing appropriate processes, budgets, schedules, contracts, work plans, and risk management processes.  
• Collaborating and constructively contributing to team settings; leveraging the functional excellence, strengths and capabilities of teammates (i.e. rely on your Market Research and Evaluation Lead for market research expertise.) 
• Managing contracts and contractor work for testing, pilots and in-field product demonstrations, including creating RFPs, managing contractors, and handling crises that may arise as a result of new technology failures. 

Supervisory Responsibilities: 

This position does not have direct supervisory responsibilities over NEEA staff.  This position may be responsible for supervising and managing contractors. The incumbent provides leadership, direction and guidance to his or her team