Direct Sales Consultant

Tempur Sealy is committed to improving the sleep of more people, every night, all around the world. As a leading designer, manufacturer, distributor, and retailer of bedding products worldwide, we know how crucial a good night of sleep is to overall health and wellness. Utilizing over a century of knowledge and industry-leading innovation, we deliver award-winning products that provide breakthrough sleep solutions to consumers in over 100 countries. Our highly recognized brands include Tempur-Pedic®, Sealy® and Stearns & Foster®. We hire people who have a passion for helping others find their best night’s sleep. No matter what stage of your career, you can build your future at Tempur Sealy! 

  

OUR COMPANY OFFERS GREAT BENEFITS, INCLUDING: 

• Generous Paid Time Off 

• Competitive Medical, Dental & other wellness programs 

• Disability and Life Company Paid 

• Retirement Plan Options 

• Generous Employee Purchase Discounts   

 

Pay Range: $38,000 - $55,000 

 

What You’ll Do (Essential Duties and Responsibilities):  

 

• Generate new and repeat sales by providing product and technical information in a timely manner on incoming sales calls, electronic communications 

• Determine customer requirements and expectations in order to recommend specific products and solutions 

• Recommend alternate products based on cost, availability or specifications 

• Present price, credit and terms in accordance with standard procedures and customers' profitability profiles 

• Accurately process customer transactions such as orders, quotes, and warranty upgrades 

• Increase sales and average order size by means of cross-selling, up-selling, add-on sales and offering promotional sale items 

• Educate customers about terminology, features, benefits, and new owner experiences of products in order to improve product related sales and customer satisfaction 

• Setup and maintain customer files 

• Works in conjunction with Sales Support to resolve customer issues or complaints 

• Provide accurate information regarding availability of in-stock items, shipment dates and expected date of delivery 

• Be flexible to maintain a retail schedule that includes nights, weekends and holidays. 

• Work is performed in a Call Center environment but can lead to work from home in the Lexington, KY area 

• Perform other duties as assigned. 

Qualifications

What You’ll Need (Qualifications): 

 

• 1-3 years of Sales experience preferred. 

• Experience in sales. 

• Understanding of the sales process and dynamics. 

• A commitment to excellent customer service 

 

 

Tempur Sealy is proud to be an Equal Employment Opportunity and Affirmative Action employer. We provide equal employment opportunities to all em