Program Manager - Jail Services

Position Summary:

The Program Manager - Jail Services interacts with corrections staff and assists in the provision of care and process of release planning. Jail Services staff utilize the Sequential Intercept Model as language when discussing services and defining how it fits into the system of care.

Responsibilities:

Program Oversight

• Provides clinical and day-to-day supervision of Jail Services staff including providing feedback that supports program operation while facilitating professional and personal growth of staff
• Facilitates hiring of and conducts annual performance evaluations for Jail Services staff
• Oversees case management and other direct clinical services for adults incarcerated in identified correctional centers
• Works with the Diversion Team and other internal teams on a comprehensive plan for jail mental health services
• Works with the Crisis Lead Manager to ensure that program operations meet contractual, funder, and WAC requirements for program staffing and service delivery
• Attends supervisory and/or program staff meetings to ensure needs of the program, staff, clients, and contract requirements are met
• Oversees the quality assurance and continued quality improvement implementation process for the Jail Services program
• Establishes and maintains working relationships with community agencies and meets with providers of other community resources when appropriate
• Fulfills contractual obligations to program funders and identifies additional program sustainability opportunities
• Completes all fiscal responsibilities as needed for the program

Jail Evaluation/Intervention

• Works with the jails and corrections facilities to identify individuals with behavioral health conditions who may benefit from assessment and treatment services
• Utilizes available resources to complete assessments and arrange for treatment services as available under the contract
• Utilizes crisis intervention techniques for stabilization or ensures that these services are provided in a timely manner, and escalates to a Designated Crisis Responder when needed.
• Formulates clinical decisions and makes appropriate referrals
• Utilizes necessary clinical assessment tools and screeners to initiate treatment planning with input of jail and other treatment team members devises an incarceration plan of care and release plan/follow-up
• Completes assessments/reassessments as appropriate and documents accordingly

Symptom and Medication Response Monitoring (Intercept III-IV)

• Conducts and documents ongoing assessments of client symptoms and their response to prescribed medications and shares that information with providers and jail medical staff
• Facilitates access to support and education to encourage clients to take medications as prescribed
• Utilizes Motivational Interviewing and psychoeducation to promote medication adherence and responds to clients’ concerns about medication side effects and facilitates access to and communication with medical staff as needed. 
• Promotes self-advocacy to encourage communication about concerns for medication adherence or side effects to encourage medication adh