Enterprise Sales Learning Director
U.S. BankAbout the role
At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.
Job Description
This Director will lead the development and enterprise-wide adoption of foundational and advanced sales learning strategies across multiple lines of business including Consumer and Business Banking, Payments, Institutional, Commercial and Wealth Management. This role will lead a team responsible for aligning sales capability development with business goals and delivering measurable impact for sales professionals, sales leaders, and coaches.
Responsibilities:
- Develop, evolve, and govern core and common curriculum for sales onboarding, consultative selling, sales coaching, and product learning.
- Ensure solutions are tailored where needed but consistent in philosophy, framework, and measurement congruent with Enterprise leadership and sales professional expectations.
- Align strategy with performance data, customer insights and business growth priorities.
- Optimize sales training investments and reduce duplication.
- Manage internal relationships with Instructional Design, Facilitation, and Learning Enablement to drive projects effectively.
- Oversee implementation of scalable learning approaches championing innovation and blended solutions.
- Manage key metrics and evaluate training effectiveness.
- Partner across Learning Directors and Talent Consultants to ensure consistent delivery, administration, and evaluation of training programs.
- Effectively manage and mitigate inherent risks.
- Manage prioritization needs to ensure proper alignment of resources and capacity to business unit and company priorities.
Basic Qualifications:
Bachelor's degree in business, human resources or related field, or equivalent work experience - 10 or more years of learning and development, HR, or business experience.
Preferred Skills/Experience:
- Master's degree in Instructional Design, Organizational Development, Business, or related field.
- Deep expertise in sales methodology, adult learning theory, and curriculum design for both individual contributors and sales professionals.
- Experience in sales enablement in financial services.
- Proven success as a trusted strategic partner to senior leaders with strong consulting, influence and relationship building skills.
- Experience delivering enterprise learning strategies with measurable outcomes.
- Track record of establishing a strong and credible brand for learning.
- Consistently models professionalism, executive presence, and clear communication when engaging with cross-functional stakeholders.
If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.
Benefits:
Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours):
Healthcare (medical, dental, vision)
Basic term and optional term life insurance
Short-term and long-term disability
Pregnancy disability and parental leave
401(k) and employer-funded retirement plan
Paid vacation (from two to five weeks depending on salary grade and tenure)
Up to 11 paid holiday opportunities
Adoption assistance
Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law
U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.
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