Senior Manager, GBS, Product Analyst

Use Your Power for Purpose

Pfizer’s commitment to creating breakthroughs that change patients’ lives is deeply embedded in our culture as a science-driven and patient-focused company. Central to this commitment is our use of digital technologies, AI, data, and analytics, which drive innovation across our organization.

Role Overview

The Product Analyst within the Forward Impact Engineering & Impact Team (FIT) at Pfizer Digital is a critical role responsible for defining, designing, and creating AI and products to support Pfizer's Finance & Global Business Services (GBS) objectives. This includes examining customer needs with respect to business processes and data, identifying requirements, and ensuring intended value of products is achieved. This role will develop and maintain strong partnerships with product managers, business and technical teams to design, prototype, and deliver high-quality, secure, innovative solutions based on overarching strategies and roadmaps. Effectively translating stakeholder needs into AI and data solutions that enhance user experiences and drive effective decision making is the cornerstone of success for this role.

Key Responsibilities

The Product Analyst responsibilities include developing subject matter expertise in various business areas, foundational data, application, AI, and platform functionality to transform business use cases into requirements, designs, and solutions. This role will collaborate with Product Managers to translate roadmaps into value propositions, impact assessments, and recommendations that support defining priorities based on overarching goals. This includes driving the discovery, ideation, and problem definition process in alignment with business priorities, presenting multiple solutions, and evaluating platforms to meet user needs.

The Product Analyst leads product design and analysis. This includes leveraging HCD (human centered design) principles to develop proof of concepts and wireframes, source to target mapping, data profiling, quality verification, research, and schema design. Additionally, collaborating with engineering teams to understand standards and technical constraints will be key to designing solutions that are effective, scalable, and secure. This requires strong critical thinking, technical acumen, human centered design and agile delivery expertise. This role is involved at every phase of a product lifecycle ensuring the successful delivery of the product vision.

This role is responsible for developing and maintaining strong relationships with multi-disciplinary teams, including Product Managers, technical teams, Digital and Technology leaders, GBS leaders, and technology vendors.  The Product Analyst will also be responsible for developing and delivering content to support communications and stakeholder management related to the product portfolio they are responsible for. 

Strong user experience, technical acumen, and effective communication skills are critical in this role. This includes creating and delivering executive level design, requirements, and product roadmap deliverables that are easily leveraged by the team

The successful candidate for this role will have a deep understanding of AI and product analysis discipline, HCD and UX principles, agile delivery and technical execution, with a proven track record of delivering impactful solutions in a complex organizational environment.

Ideation & Problem Definition

• In close partnership with Product Managers and business stakeholders, support discovery, ideation, and achieving definition of ready to support backlog grooming and work prioritization 

• Apply Human Centered Design principles such as persona development, experience diagramming, stakeholder mapping, and impact matrixing to support discovery, ideation, and capturing business value

• Develop user stories and proposals that effectively communicate business value of data-related efforts

• Evaluate and advise on opportunities for continuous improvement of product design and delivery

• Lead EDA (exploratory data analysis) as part of product discovery and work intake

• In close collaboration with business and technical teams, apply deep functional domain expertise and strong methodologies to guide solution options analysis, with consideration of technical and non-technical implications and trade-offs

• Work with Product Managers and business stakeholders to translate product roadmaps into value propositions and impact assessments that effectively capture voice of the customer

• In collaboration with Product Managers, provide recommendations to senior management to support defining priorities based on overarching corporate goals, strategies, and objectives