Senior Professional Services Representative

Overview

About PowerSchoolAt PowerSchool, we power education for students around the world. As the global leader in cloud-based K-12 software, we support the full education ecosystem—from the central office to the classroom to the home. Joining PowerSchool means being part of a mission-driven team that is transforming K-12 education by helping schools operate more effectively and deliver better outcomes for educators, students, and families.

Team Overview

The Services team works closely together to set PowerSchool customers up for ongoing success through post-implementation support, troubleshooting, consultation on system setup options, and training on features and functionality. The team offers cross-portfolio support, all while meeting organizational objectives for revenue, utilization, and customer satisfaction.

Responsibilities

• Application Consultant – BusinessPlus

  Position Summary

  The Application Consultant – BusinessPlus is responsible for implementing, configuring, training, and supporting the BusinessPlus ERP system, with a primary focus on Finance, Procurement or related modules. This role partners with clients to translate business requirements into system configurations, ensuring successful deployment and long-term system optimization.

  The consultant serves as a functional expert, working closely with clients, project managers, and technical teams to deliver high-quality solutions that align with business needs and compliance requirements.

  Key Responsibilities

  Implementation & Configuration

  • Lead or support implementation of BusinessPlus modules (Finance, Procurement, and related modules.)
  • Configure system settings, tables, and business rules based on client requirements
  • Translate functional requirements into system configuration and design specifications
  • Support data conversion activities, including validation and reconciliation assistance

   

  Client Engagement

  • Facilitate discovery sessions, workshops, and requirement-gathering meetings
  • Provide expert guidance on best practices and system capabilities
  • Act as a trusted advisor to clients throughout implementation and post-go-live
  • Manage client expectations and communicate progress, risks, and issues

   

  Testing & Validation

  • Develop and execute test plans, including unit, system, and UAT support
  • Troubleshoot functional issues and collaborate with technical teams for resolution
  • Ensure system configurations meet business and compliance requirements

   

  Training & Documentation

  • Develop training materials and deliver end-user and administrator training
  • Create and maintain clear documentation, including process flows and configuration guides
  • Support knowledge transfer to clients and internal teams

   

  Post-Go-Live Support

  • Provide go-live support and stabilization assistance
  • Assist with issue resolution, enhancements, and optimization requests
  • Support ongoing client adoption and system improvements

  Required Qualifications

  • Bachelor’s degree in Business, Information Systems, Finance, or related field (or equivalent experience)
  • 3–7+ years of experience implementing or supporting ERP systems
  • Hands-on experience with BusinessPlus (preferred) or similar ERP platforms
  • Strong functional knowledge in at least one area:
  • Finance (GL, AP, AR, Budgeting)
  • Experience with data conversion, testing, and system configuration
  • Strong analytical, problem-solving, and troubleshooting skills

  Preferred Qualifications

  • Experience working with public sector or K-12 clients
  • Familiarity with payroll compliance requirements (multi-state preferred)
  • Knowledge of reporting tools and queries within BusinessPlus
  • Exposure to integrations, interfaces, or data migration tools
  • Project implementation experience in a consulting environment

   

  Key Competencies

  • Excellent communication and client-facing skills
  • Ability to translate technical concepts into business-friendly language
  • Strong organization and time management skills across multiple projects
  • Detail-oriented with a focus on accuracy and quality
  • Proactive risk identification and issue resolution

  Work Environment

  • Plano, TX location pref