Enterprise Application Program Manager

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The Enterprise Application Program Manager plays a critical role in overseeing and managing the development, deployment, and maintenance of enterprise-level applications within an organization. This role requires a diverse set of skills and abilities to effectively navigate the complexities of large-scale projects and ensure their success.

The Enterprise Application Program Manager will be initially responsible for overseeing the migration from Oracle to SAP S4/Hana. This project will be led by an outsourced implementation vendor, but the Enterprise Application Program Manager will be the primary point of contact for all project-related activities. This position will also take on other Enterprise Application programs as required. The Enterprise Application Program Manager will ensure that projects are completed within the defined scope, timeline, and budget.

Working at NTT

ESSENTIAL DUTIES & RESPONSIBILITIES

• Collaborate with business stakeholders to define project scope, goals, and deliverables.

• Develop and maintain detailed project plans, including timelines, budgets, and resource allocations in coordination with technical and vendor project managers.

• Manage the implementation vendor to ensure that project deliverables are completed on time and within budget.

• Monitor and report on project progress to stakeholders, including identifying and mitigating risks and issues.

• Ability to align projects with organizational strategy and ensuring efforts contribute to business objectives & goals.

• Ability to perform risk management of interdependent projects and all risks that may affect the entire program.

• Ensure that project documentation is accurate and up-to-date.

• Excellent communication skills are necessary to convey complex technical information to both technical and non-technical stakeholders. This includes written, verbal, and presentation skills. Coordinate and lead project status meetings and provide regular updates to the project steering committee.

• Manage change requests and ensure that they are properly documented and approved.

• Ensure that project deliverables meet quality standards and are aligned with business requirements.

• Develop and implement a project communication plan that keeps all stakeholders informed of project status, risks, and issues.

• Identify and manage dependencies between the migration project and other projects and initiatives within the organization.

• Ensure that the migration project is completed in compliance with relevant regulations and standards.

• Provide guidance and support to project team members and stakeholders as needed.

KNOWLEDGE, SKILLS & ABILITIES

• Strong understanding of SAP S4/Hana and Oracle, including experience with migration projects between the two platforms

• Strong understanding of deployment and enhancements projects in enterprise application platforms such as Workday, Salesforce, Hyperion, O365, ServiceNow and others

• Solid understanding of enterprise-level technologies and applications is important.

• Excellent project management skills, including experience with project planning, budgeting, and resource allocation.

• Excellent communication skills, including the ability to effectively communicate with technical and non-technical stakeholders, including C Suite Executives

• Strong leadership skills, including the ability to motivate and lead a cross-functional team.

• Experience working with outsourced implementation vendors and managing vendor relationships. The ability to negotiate with, and manage vendor relationships is essential for successful project delivery.

• Ability to establish and monitor quality assurance processes, testing methodologies, and performance metrics.

• Strong problem-solving skills, including the ability to identify and mitigate project risks and issues.

• Experience with project management methodologies such as Agile and Waterfall

• Ability to work in a fast-paced environment with changing priorities.

• PMP, Prince2 or other relevant project management certification is required.

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Skills Summary

Agile Methodology, Cross-Functional Teamwork, Design Thinking, Global IT Infrastructure, Project Budgeting, Project Management, Quality Assurance (QA), Risk Management, Systems Development Lifecycle (SDLC), Technical Knowledge

What will make you a good fit for the role?

EDUCATION & EXPERIENCE

• Bachelor's degree in a relevant field