Epic-Certified IT Project Director - SF Dept of Public Health - 1070

Company Description

The Department of Public Health prioritizes equitable and inclusive access to quality healthcare for its community and values the importance of diversity in its workforce. All employees at the Department of Public Health work to advance equity, inclusion, and diversity with a specific lens and focus on race, ethnicity, gender, sex, sexuality, disability, and immigration status. 

• Application Opening: 10/24/2025 
• Application Deadline: On or after 11/9/2025
• Annual Salary: $165,334 - $235,326
  careers.sf.gov/classifications/?classCode=1070
• Appointment Type: Permanent Civil Service
• Recruitment ID: PBT-1070-157570 

The Mission of the San Francisco Department of Public Health (SFDPH) is to protect and promote the health of all San Franciscans. SFDPH strives to achieve its mission through the work of multiple divisions - the San Francisco Health Network, Population Health, Behavioral Health Services, and Administration. The San Francisco Health Network is the City’s only complete system of care and has locations throughout the City, including Zuckerberg San Francisco General Hospital and Trauma Center, Laguna Honda Hospital and Rehabilitation Center, and over 15 primary care health centers. The Population Health Division (PHD) provides core public health services for the City and County of San Francisco: health protection, health promotion, disease and injury prevention, and disaster preparedness and response. Behavioral Health Services operates in conjunction with SFHN and provides a range of mental health and substance use treatment services.

The San Francisco Department of Public Health is implementing the Epic electronic health record system across the DPH Network to enhance care coordination and expand secure access to patient data for third-party partners. As part of this transformative effort, we are seeking two Project Directors to lead critical initiatives for the San Francisco Department of Public Health.

Job Description

Under the direction of the EHR Epic Program Director, the Epic Ambulatory & Outpatient Applications Manager and the Epic Inpatient Applications Manager will each lead a team of more than 10 IT and workflow professionals. These are direct staff management roles responsible for the strategic development, implementation, and long-term support of Epic applications across the SFDPH network.

1. Epic Ambulatory & Outpatient Applications Manager

• Oversees Epic Ambulatory and specialty modules such as EpicCare Nephrology, Bones Orthopaedics, Kaleidoscope Ophthalmology, Wisdom Dental, and Behavioral Health.
• Manages all aspects of EpicCare Link and supports external partner access to outpatient tools.

2. Epic Inpatient Applications Manager

• Oversees Epic Inpatient and specialty modules including EpicCare Jail Health, Willow Ambulatory, Willow Inpatient, Orders, Optime, ASAP (Emergency Department), Optime/Anesthesia (Surgery), and Behavioral Health.
• Manages inpatient-related third-party access and integration with Epic tools.

Common Responsibilities 

• Lead and manage cross-functional teams supporting Epic application domains, including strategy development, planning, testing, quality assurance, documentation, and user acceptance.
• Serve as the primary liaison for Epic application teams and third-party partners accessing Epic tools outside the DPH Network.
• Collaborate with Workstream IT Managers and operational teams to assess workflow needs, system design, and translate requirements into functional solutions.
• Facilitate integrated workgroups, ensure coordination between applications, and maintain implementation timelines and documentation.
• Support Epic access for all users across a complex technical environment that spans multiple institutions and a diverse suite of applications.
• Coordinate functions and activities across SFDPH divisions, affiliate organizations, and external partners, with a focus on Primary Care, Specialty Care, and Behavioral Health.
• Foster cross-collaboration with internal SFDPH operational groups to ensure alignment and continuity of care.

Common Duties Include

• Organize, direct and supervise the work of subordinate staff. 
• Provide feedback and coach staff through professional development.
• Participate in the development and implementation of goals, objectives, policies, priorities 
• and procedures for the assigned programs. 
• Ensure that activities are completed in a timely and efficient manner consistent with defined policies and regulations. 
• Assume significant responsibility for the prepa