Sr. Manager, NA FI Top Account

Company Description

Visa is a world leader in digital payments, facilitating more than 215 billion payments transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable and secure payments network, enabling individuals, businesses and economies to thrive.

When you join Visa, you join a culture of purpose and belonging – where your growth is priority, your identity is embraced, and the work you do matters. We believe that economies that include everyone everywhere, uplift everyone everywhere. Your work will have a direct impact on billions of people around the world – helping unlock financial access to enable the future of money movement.

Join Visa: A Network Working for Everyone.

Job Description

The Senior Manager, NA FI Super Regional Accounts is responsible for supporting a top FI account across all product lines. The role requires an experienced data driven sales strategy professional who can strategically uncover opportunities drive increased usage and new adoption growth of Visa products and services by intimately understanding our partners’ needs and priorities.  This role is highly visible to executive management.  The individual will work across consumer, small business and cobrand credit products as well as VCA, product, risk, client services and pricing and interchanges teams to execute partnership agreements and deliverables that are typically highly complex, strategic, and cross-functional in nature.

Essential Functions

Account Management:

• Deliver an exceptional experience with Visa for the client by understanding their needs, working across the Visa solutions stack, and acting as an internal advocate for the client
• Create and execute account plans to grow partners’ businesses and Visa revenue
• Collaborate with internal teams to match the right opportunities with each partner and ensure product and project implementations are on track and delivering against plan
• Become intimately familiar with partner contracts to execute each relationship accordingly
• Find solutions to partner issues that arise
• Proactively identify and solve complex problems that impact the management, relationship and direction of the business

Data & Reporting:

• Keep opportunities up to date in Microsoft Dynamics
• Track key KPIs, such as Revenue, PV, Interchange
• Use data and reporting to drive opportunities and prioritize demands.

Illustrative Strategic Projects:

• Drive Growth in existing Co-Brand Cards and Identify new joint clients
• Conduct competitive analysis on Credit products and the value proposition and return value of rewards and identify opportunity opportunities.
• Fintech landscape for small business opportunities to drive stickiness
• AI/ML application in fraud and dispute management to reduce back office cost and accelerate adjudication
• Develop holistic account plan with associated engagement plan to drive outcomes leveraging executive committee members and other senior leaders at Visa

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Qualifications

Basic Qualification

• 8 or more years of relevant work experience with a Bachelor Degree or at least 5 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 2 years of work experience with a PhD• Partnership and/or sales strategy experience
• Payments industry experience
• Analytical, data driven problem solving
• Excellent client relationship management skills with demonstrated track record of managing partnerships through all stages and strategic selling

Preferred Qualifications

• 9 or more years of relevant work experience with a Bachelor Degree or 7 or more relevant years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 3 or more years of experience with a PhD
• Teamwork, interpersonal and relationship-building skills, and ability to lead by influence and example
• Proven ability to partner, communicate and manage/navigate through multiple disciplines and organizational groups
• Experience managing up, building Executive Level communications and delivering presentations
• Executive presence. Strong written and oral communication, including large-group presentations
• A willingness and ability to be flexible and do what is needed acros