Global Operations Manager - Turbomachinery OEM

At Air Products, our purpose is to bring people together to reimagine what’s possible, collaborate and innovate solutions to the world’s most significant energy and environmental sustainability challenges. Grow with us as we embark on building tomorrow together by being the safest, most diverse and most profitable industrial gas company in the world.  

Reimagine What’s Possible 

Are you looking for a dynamic, growth-oriented career that lets you collaborate with exceptional people with a mission to provide world-class products and customer service? Rotoflow®, An Air Products Business, may be the place for you! Rotoflow™, An Air Products Business, is a full-service turbomachinery OEM - providing a wide-range of new equipment solutions and repairs, spares, and field services to our customers globally in market segments such as industrial gases, petrochemicals, and hydrocarbons. Worldwide repair services are provided by regional service centers for all types of rotating OEM and non-OEM equipment. Visit www.rotoflow.com for more information. Experience More. Together.

About Us | Rotoflow

Rotoflow is seeking a Global Operations Manager accountable for the operations of Rotoflow’s New Equipment and Repair Service Centers in Pennsylvania, China, and KSA as well as the global Field Service Team. This position, headquartered in Bethlehem, PA, will have overall accountability for approximately 60 cross functional team members including 4 direct reports. Functions reporting into the Global Operations Manager's team include Service Center Managers, Production Supervisors, Production Technicians (union/non-union), regional Project Engineers, and Production/Manufacturing Engineers.

You will lead the organization to meet organizational targets with a strong focus on internal and external customer satisfaction. This organization is a fast paced, high volume and dynamic work environment consisting of supporting OEM and non-OEM equipment for both internal Air Product and 3rd party customers.

You will have a proven track record of leadership including ability to influence, foster team engagement/motivation, build strong cross functional relationships and collaboration, as well as build credibility and confidence at all levels of the organization.

What's In It for You: 

At Air Products we foster a culture of inclusion where every voice is heard, and everyone feels they belong and matter. Additionally, we offer competitive pay and great benefits for our employees. Check out some of our benefits below!

• Affordable Medical, Dental and Vision Insurance (day 1 of employment) 

• 401k with 100% vested company core and match  

• Paid Vacation, holidays + sick time  

• Paid Parental leave (Up to 8 weeks) 

• Backup Child and Adult Care benefit 

• Adoption assistance  

• Flexible spending accounts (medical, dependent daycare) 

• Life Insurance (AD&D- Paid for by Air Products), Supplemental AD&D 

• Legal Plan & Identity theft coverage  

• EAP (Employee Assistance Program) 

• Many more supplemental benefits available 

Required Skills / Abilities: 

• Knowledge of rotating equipment and strong leadership skills.

• Experience in leading and working in global teams.

• Ensure a strong focus on safety in all aspects of the business.

• Ability to apply critical thinking skills to unstructured situations, creative decision making with strong problem-solving skills.

• Strong influencing, collaboration, and communication skills.

• Ability to plan, organize, prioritize, establish targets, and develop implementation plans in support of the company’s business objectives.

• Build and maintain effective relationships with diverse stakeholders at various management levels within the organization.

• Operate efficiently in a fast-paced, challenging environment.

• Strong networking, interpersonal and teamwork skills.

• Ability to bring teams together to achieve targets and goals.

• Coach and develop talent.

• A track record of successfully working in a diversified, inclusive, collaborative, and empowering work environment.

• Experience leveraging enterprise data & analytics to drive targeted growth and competitiveness.

• Ability to build an organization to support growth and strategic focus.

Key Job Responsibilities:

• Passionate about customer service, results oriented, strong collaboration, communic