AVP, Practice Development Manager - New York City

Job Description:

Role Summary/Purpose:

The Practice Development Manager is responsible for conducting in-person visits and promoting the benefits of CareCredit to healthcare providers across various specialties including Dental, Veterinary, Cosmetic, Ophthalmology, and other Select Industries. The goal is to drive product adoption and engagement, ultimately supporting healthcare providers while achieving or exceeding credit utilization metrics within their assigned territory of NYC.

This position covers a territory comprised of NYC metro: Brooklyn, Queens, and Staten Island.

Position based from a home office in the NYC area and requires significant travel via company car.

Essential Responsibilities:

• Build strong working relationships to effectively understand and address opportunities for growing sales in within an assigned territory

• Strategically plan, organize, prioritize and independently manage book of business to meet/exceed revenue and application goals

• Develop long term client relationships with physician offices, assist them to identify and capitalize on growth opportunities while satisfying customer needs and sales requirements of CareCredit

• Engage, in-person (and on occasion virtually), with office staff and doctors/owners to ensure clear understanding of the CareCredit program and successfully implement action plans for increased usage of the CareCredit suite of financial products

• Lead sales strategy and manage budget for assigned territory as part of a broader regional team

• Utilize identified sales strategies - including prioritization, during provider visits and calls to achieve results; document all activity in Salesforce

• Maintain knowledge and understanding of all Synchrony/Health & Wellness products, offerings technology partnerships, current rates and compliance requirements to support the usage within the assigned market

• Meet/exceed additional performance measurements and KPI expectations based on provider visit reaction, territory management, industry segmentation, and visit goals

• Set business goals to both forecast and meet sales and credit application performance required for assigned territory

• Assist with the commercialization of provider Point of Sale (POS) initiatives and products within assigned territory

• Partner with industry account/product representatives, key opinion leaders and technology experts to effectively drive adoption and utilization

• Safely and securely manage company car and digital assets (laptop, tablet, cell phone)

• Perform other duties, special projects, and attend industry/association trade shows as assigned

Qualifications/Requirements:

• A minimum of 3 years sales experience including 1+ years of consultative sales experience

• Ability to travel daily both locally and up to 50% of time with overnight travel to other territory metros.

Desired Characteristics:

• Ideal candidate will reside in or within 30 miles of territory

• BA or BS degree

• Bilingual (Spanish)

• Advanced computer skills including Microsoft Word, Microsoft Excel, MS PowerPoint, MS Outlook

• Outside sales experience

• Field Sales and Virtual/tele-sales experience

• Business travel & expense budgeting knowledge

• Sales experience in the medical or dental industry

• Solution-oriented, consultive, value-based selling experience

• Medical sales / marketing experience

• Executive sales, account management, and assigned-territory routing experience

• Experience using a CRM tool such as Salesforce

• Private label credit card and marketing experience

• Strong finance business/industry acumen

• Knowledge of customer financial drivers/needs

• Openness to coaching and ability to learn quickly

• Customer focused mind set with ability to respond quickly to customer needs

• Exceptional interpersonal communication skills (written, oral, non-verbal)

Grade/Level: 10