Assistant Restaurant Manager, Food & Beverage-Italian

Harrah’s Cherokee Casino Resort Position Description

POSITION TITLE:            Assistant Restaurant Manager
DEPARTMENT:    Selu, The Smokehouse Coop, Gordon Ramsay, Guy Fieri, Italian
GRADE/FLSA STATUS:        L10 – Exempt
BADGE TYPE/COLOR:            Key-Blue                
REPORTS TO:                Restaurant Manager
SUPERVISES:    Food Service Supervisors, DR Supervisor

JOB SUMMARY:
Contribute to the operating success of the property by operating a successful and exciting restaurant.  Be an energetic people person who is a highly visible front of house manager specializing in building strong relationships with players & employees.

JOB ESSENTIAL DUTIES AND RESPONSIBILITIES:
    Perform all manager duties in absence of a Restaurant Manager
    Assist in the preparation of annual budgets and plans for restaurant operations
    Assist in the preparation of annual staffing projections for restaurant operations
    Provide input and feedback on menu design
    Ensure all food and beverages served meet established standards
    Enforce appearance standards
    Encourage Spotlight standards; serve as Spotlight role model
    Build templates for schedules, shift logs, seating charts
    Ensure service recovery activities
    Assist in the selection of new employees, training and providing each with the knowledge, development and appropriate direction to perform his/her responsibilities
    Provide continuous positive coaching for development of employees and appropriate corrective action when necessary
    Ensure completion and delivery of accurate timely performance appraisals and maintains accurate work history entries
    Special projects, as requested
    Exhibit sound decision-making with emphasis on motivating team and maintaining high morale
    Develop and maintain strong teamwork between front of house and back of house restaurant personnel as well as work with other departments for the overall good of the casino
    Responsible for, or actively participates in, the initiation of personnel actions including but not limited to: interviews, training, candidate selection, terminations, performance reviews, promotions, transfers and disciplinary actions
    Train subordinates, providing each with the knowledge, development and appropriate direction to perform his/her responsibilities
    Conduct pre-shift meetings to communicate important information
    Serve as communication liaison to subordinates and to F&B Manager
    Assist in monitoring Bartenders and other employees with cash to ensure proper cash handling procedures
    Assist in conducting a physical inventory of bar ware and requisition replacement items as needed
    Ensures all employees are following guidelines of the EBCI liquor laws as defined by the Tribal ABC Board
    Monitor asset control of liquor bottles, draft and bottled beer, and wine
    Adhere to regulatory, departmental and company policies in an ethical manner
    Establish and endorse the business objectives, ethics, and values of Caesars Entertainment in accordance with the Code of Commitment and Mission, Vision, and Values 
        
MINIMUM QUALIFICATIONS:
    High school diploma/GED required
    BSBA degree from an accredited educational institution in business or hospitality preferred or total of 5 years’ experience in the Food and Beverage industry required
    One to three years supervisory experience required
    Two years managerial experience in a full-service restaurant preferred
    CARE certified
    Manager Serve Safe certified
    Must demonstrate the following essential knowledge and skills:
    Knowledge of food preparation and presentation
    Proficient in the use of Windows based office software including but not limited to Microsoft Office, Word, Excel, PowerPoint and Outlook
    Excellent interpersonal skills
    Documented excellent leadership/motivational skills
    Knowledge of budgetary and planning activities
    Able to attend to multiple priorities simultaneously
    Problem-solving abilities
    Willing to learn and be adaptable
    Attention to detail/Observant
    Documented teamwork behaviors and attitudes
    Neat, well-groomed appearance with excellent personal hygiene

PHYSICAL, MENTAL AND ENVIRMENTAL DEMANDS:
    Must be able to be on feet for 8-hour shift
    Must be able to stoop, bend, reach, kneel, twist and grasp items
    Must be able to lift 25 pounds and carry 5 pounds    
    Must be able to tolerate areas containing varying noise and temperature levels, illumination, vibration, crowds and air quality including secondhand smoke
    Must be able to work a flexible schedule including weekends and evenings
    Must be able to res