Library Services Supervisor, College of Education, Criminal Justice, and Human Services, Library

Current UC employees must apply internally via SuccessFactors 

Next Lives at the University of Cincinnati

Founded in 1819, the University of Cincinnati ranks among the nation’s best urban public research universities. Home to more than 53,600 students, 12,000 faculty and staff, and over 360,000 living alumni, UC, a Carnegie 1 institution, combines research prowess with a physical setting The New York Times has called “the most ambitious campus design program in the country." UC's momentum has never been stronger as the anchor of the Cincinnati Innovation District, the oldest cooperative education (co-op) program in the country with students earning $94 million annually through paid experiences, an academic health system, and as a member of the Big 12 Conference. The university contributes $10.6 billion in economic impact to the city and $22.7 billion to the state of Ohio. At UC, next is all of us. Learn more at uc.edu. 

UC is a mission-driven organization where we are committed to student success and positively transforming the community through scholarship and service.  We thrive on innovation, making an impact, and fostering an environment where staff and faculty are key contributors to UC’s success.   

About the College

The College of Education, Criminal Justice, and Human Services (CECH) Library is an integral part of the University of Cincinnati Libraries system. This position works closely with CECH librarians to enrich the academic experience through the development and promotion of collections in support of the CECH Schools of Education, Criminal Justice, Human Services, and Information Technology. In addition to traditional academic monograph collections housed in the 4th floor reading room and offsite, CECH Library boasts a Curriculum Materials Center on its 3rd floor, including children’s books, mixed materials (games, models, and manipulatives) and a MakerLab.  

Job Overview

This position oversees core library operations for the College of Education, Criminal Justice, and Human Services (CECH) Library at the University of Cincinnati. These responsibilities include: managing the CECH Library information desk, responding to user questions and requests for library materials, overseeing the routine maintenance of library collection and spaces. Supervises student assistants. Oversees all aspects of physical collections processing and access, including: receiving and preparing new materials for users, preparing preservation requests, and library collections management (inventory, shelf-reading, collection assessments). Prepares physical exhibits, displays and promotional materials that highlight library services and collections.

May provide direct and/or indirect supervision to exempt and non-exempt staff (i.e., hiring/firing, performance evaluations, disciplinary action, approve time off, etc.).  

Essential Functions

• Oversees service desk and supervises operational student assistants at CECH Library. 
• Ensures high-quality customer service, attention to detail in user services, and accuracy in the completion of opening/closing processes and statistics gathering. 
• Covers service desks as necessary, performing circulation and reserves responsibilities. Responds to user requests and needs, referring inquiries to librarians and other staff as necessary. Interprets library policies and procedures. 
• Oversees student assignments at the desk and in the care and maintenance of physical library collections. Participates in and assists with the training of student assistants. 
• At CECH Library, processes new books and mixed materials, and identifies and prepares items in need of preservation treatment.  
• Oversees and assigns work with library collections management projects, including collections inventories, collection assessments, and the removal of items for storage/weeding. Leads projects to review library collections, such as analysis of print holdings at consortial/peer institutions and assessment of usage/online availability. 
• Promotes children’s and young adult library collections. Prepares content for exhibits, displays and other educational and promotional outlets. Assists in partnerships with other cultural institutions that create new pathways for research and regional connection. 
• Oversees routine maintenance for the CECH Library facility, including all individual and group spaces and technologyMonitors technology, submits help calls and identifies facility issu