Global Director, Sales Training & Performance Excellence (Hybrid)

As the Global Director, Sales Training & Performance Excellence, you play a critical role in ensuring our sales organization operates at peak effectiveness. You will lead the design, development, and deployment of world-class selling programs—from new-hire onboarding through sales management development—across diverse regions. By driving training excellence, managing a global content development team, and providing expert consultation, you will elevate sales proficiency, accelerate ramp-up times, and maximize manager and rep performance.  

We’re looking for:  

• A strategic thinker who can connect training initiatives to broader commercial and clinical objectives, prioritizing efforts that drive the greatest business impact  

• A cross-functional leader who navigates complex stakeholder environments with ease, building alignment and fostering collaboration across global teams  

• An experienced team manager who coaches and empowers while ensuring high-quality, scalable content development  

• A results-oriented innovator who proactively identifies opportunities to improve training systems, measure outcomes, and elevate learner experiences across markets  

Responsibilities  

Develop Training Excellence  

• Define and evolve core new-hire curricula, selling model frameworks, and management development pathways  

• Champion instructional best practices and continuous improvement to ensure learning interventions drive measurable business outcomes  

• Monitor shifting regional priorities, industry trends, and launch timelines to adjust training roadmaps proactively  

• Embed mechanisms for rapid feedback and continuous iteration to keep programs relevant in a fast-paced commercial environment   

Manage Content Development Team  

• Lead, coach, and deploy a team of content developers to produce prioritized, scalable training assets  

• Oversee end-to-end program rollout across regions—ensuring localization, consistency, and measurable impact   

• Ensure global content localization handoffs, partnering with training leadership peers for market-specific adaptation  

Provide Consultation & Best Practices  

• Advise senior stakeholders on training requests, needs assessments, learning objectives, and delivery strategies  

• Translate complex or evolving commercial priorities into clear, outcomes-based learning plans   

Manage Vendor Relationships  

• Source, evaluate, and onboard external agencies to supplement internal capacity and ensure continuity of training delivery  

• Oversee vendor performance, budgets, and quality standards to maintain consistency and ROI  

Collaborate Cross-Functionally  

• Partner with franchise, medical affairs, IT, and regional commercial teams to align content development with product launches and market dynamics  

• Facilitate open communication throughout the design phase to ensure content meets functional, regulatory, and technical requirements   

Education and Experience  

Minimum Qualifications 

• Bachelor’s Degree (preferred field of study includes education, instructional design, human resources  

• 15+ years of experience delivering training in commercial fields or regulated healthcare environments  

• 10+ years of experience managing direct reports and leading teams  

Preferred 

• Master’s Degree 

• Experience in the med tech, pharmaceutical, or healthcare industry 

• Experience with LMS platforms, digital repositories (e.g., SharePoint), and compliance workflows (Veeva MLR)  

Skills and Competencies  

• Ability to lead a team of content developers to craft engaging outcome-focused learning experiences in multiple formats  

• Capability to design and deliver strategic global learning roadmaps that meet the needs of internal customers across commercial   

• Ability to guide cross-functional teams to produce engaging, scalable selling content—balancing instructional rigor with market relevance  

• Proven leadership ability to manage, coach, and develop high-performing teams in a dynamic environmen