Senior Program Manager

About Us:

DailyPay, Inc. is transforming the way people get paid. As the industry’s leading on-demand pay solution, DailyPay uses an award-winning technology platform to help America’s top employers build stronger relationships with their employees. This voluntary employee benefit enables workers everywhere to feel more motivated to work harder and stay longer on the job, while supporting their financial well-being outside of the workplace.

DailyPay is headquartered in New York City, with operations throughout the United States as well as in Belfast. For more information, visit DailyPay's Press Center.

The Role:

As a Senior Program Manager, you will play a critical role in executing the strategy for our Earned Wage Access products, as well as helping to shape the future of this growing team. You will be responsible for managing the end-to-end delivery of programs related to our core business – ensuring that projects are completed on time, within scope, and aligned with our business objectives – as well as partnering with our central Strategy & Operations group on company-level initiatives. Your expertise in program management, management of key business stakeholders, and ideas for growth of the team will be key to your success in this role and to the success of our Enterprise Program Office.

If this opportunity excites you, we encourage you to apply even if you do not meet all of the qualifications.

How You Will Make an Impact:

• Program Leadership: Lead the planning, execution, and delivery of both business unit-specific programs, as well as company-level strategic initiatives, ensuring alignment with company goals and customer needs
• Strategic Planning Management: Adopt and execute our company strategic planning Help our teams to develop and implement program strategies, roadmaps, and execution plans to drive the success of our EWA offerings
• Cross-functional Collaboration: Collaborate with product management, engineering, design, product marketing, client success, and customer support teams to ensure seamless program execution and alignment
• Stakeholder Management: Engage with internal and external stakeholders, including customers, partners, and regulatory bodies, to ensure program success and compliance
• Program Management: Oversee multiple projects within the core business unit, managing timelines, resources, and risks to deliver high-quality outcomes, as well as maintaining close partnership with integral cross-functional partners to deliver
• Process Improvement: Identify opportunities for process optimization and implement best practices to enhance program efficiency and effectiveness
• Leadership and Mentorship: Lead and mentor project managers and multidisciplinary teams, promoting a collaborative, high-performance work and team environment
• Data-Driven Decision Making: Partner with R&D, Business Operations and the Analytics teams to utilize data to monitor program performance and make informed decisions to drive strategic prioritization and planning.

What You Bring to The Team:

• Bachelor’s degree in Business Administration, Finance, Technology, or a related field is preferred; MBA or advanced degree is added bonus.
• 5+ years of program management experience, ideally in fintech, payroll, or related industries
• Proven ability to lead and inspire cross-functional teams, manage complex projects, and drive organizational change
• Excellent verbal and written communication skills, with the ability to effectively convey complex information to diverse audiences. Senior Program Management is also expected to contribute to strategy of program health communication across the organization
• Understanding of fintech and/or payroll systems, with the ability to bridge the gap between technical and non-technical stakeholders
• Proficiency in project management methodologies (e.g., Lean, Agile) as well as comfortability with tooling systems (primarily JIRA)
• Ability to analyze data, generate insights, and make data-driven decisions to improve program outcomes

Nice to Haves:

• Experience in business-level or B2B technical integrations is a plus

What We Offer:

• Exceptional health, vision, and dental care
• Opportunity for equity ownership
• Life and AD&D, short- and long-term disability
• Employee Assistance Program
• Employee Resource Groups
• Fun company outings and events
• Unlimited PTO