Director, Global Technology Experience

Job Description:

The Role

The Global Experience Team is looking for a Director of Global Technology Domain Experience to join the team. This role will support the mission of the organization by collaborating with the Global Experience team and across all levels of the organization to unify programs and experiences across Enterprise Technology to align on and scale best practices, ensure consistent and integrated messaging, and champion strategic initiatives across domains. These efforts are driven by clear alignment with enterprise priorities and key initiatives across technology at Fidelity.

This role will bring thought leadership and will partner across technology domains to create and implement inclusive global experiences; that are engaging, informative, and inspire action across a variety of Fidelity audiences in support of domain and enterprise objectives. The role requires a mix of strategy development and execution while focusing on the conceptual skills needed to keep pace with fast-moving product development across Fidelity Technology. In collaboration with partners across Enterprise Technology and Fidelity Technology, you will determine the most effective modes and channels for communicating and marketing domain experiences that amplify new products, capabilities, learning opportunities, culture, and community, while ensuring alignment to the broader Fidelity Technology brand. A successful candidate will be comfortable working as part of an experience team within an agile environment and excel at collaborating with multiple domains and teams in numerous locations and across the globe.

The Value You Deliver:

· Unearth high value opportunities and create innovative and unique experiences, by uncovering differentiated technologist needs, then scale based on successful results.

· Evolve existing experiences to meet the needs of business partners and ensure alignment with Fidelity operating principles and the integrated technology plan.

· Participate in various working teams and strategic projects resulting in increased thought leadership, engagement, and awareness for associates across the enterprise.

· Champion technology experiences for all levels of the organization and the domains you support to ensure all voices are represented.

· In collaboration with ET and FT partners, foster a culture of learning through the development of programs and activities that support individual, organizational, and enterprise goals.

The Expertise and Skills You Bring

· BA or BS or equivalent experience with 10 to 12 years of professional experience in corporate consulting, thought leadership marketing, public affairs, internal communications, and engagement.

· Experienced in developing and executing global, integrated programs, preferably for a technology and/or innovation organization, and ensuring strategic objectives are met.

· Excellent presentation, speaking and communication (oral and written) skills; ability to communicate, present, and influence across the organization, including to Senior Leadership

· Superior analytical and critical thinking skills and understanding of data, with a proven ability to think and act quickly and strategically.

· Proven success in building strong, trusted relationships and fostering collaboration across multiple groups to ensure alignment of programs and enable continuous improvement.

· Ability to function as a trusted and credible partner who anticipates needs, proactively recommends solutions, and looks at opportunities to enhance programs.

· Knowledge of and strong ability to produce content in digital media, PowerPoint SharePoint, sites, etc.

· Strong Microsoft Office software skills (Word, Excel, PowerPoint, and Outlook); graphic design skills a plus

The Team

The Global Experience Team (within Technology Strategy and Planning at Fidelity) accelerates enterprise priorities, improves the global technologist experience, fosters a cohesive global culture and community, and continues to establish Fidelity as a leader in technology across the financial services industry. Our goal is to enable technologists to connect to enterprise priorities, key initiatives across Enterprise Technology, Fidelity Technology, and most importantly, each other. The team is a newly formed team within the Enterprise Technology Strategy and Planning organization and offers a unique opportunity to work in an environment of building new experiences from the ground up and to shape the future of the technology associate experience. Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hyb