(Polish & Czech) Customer Support Consultant (Kraków)

<p><strong>Passionate about the latest trends in Tech?</strong></p><p>What if you had a chance to be a part of the world's leading Hardware, Software or SaaS solutions? Imagine team-mates who speak 50+ languages and have the most diverse professional and cultural backgrounds.</p><p>Join our SupportYourApp team as a Customer Support Consultant to kick-start your career in Tech. Get the most agile digitalized training and emerge into technical, and business knowledge of a product to provide a seamless experience for users all over the globe 🌎 Excited? Let's see what it takes.</p><p><strong>What you will do:</strong></p><ul> <li>Always be up-to-date with the cutting-edge technology;</li> <li>Apply the latest and greatest customer happiness practices;</li> <li>Provide omni-channel support via calls, chats and emails;</li> <li>Communicate with developers and other departments of various IT-companies;</li> <li>Become a product expert and constantly grow.</li> </ul><p><strong>Requirements:</strong></p><ul> <li>Native Polish, fluent Czech and B2 English;</li> <li>Desire to learn, research, and develop;</li> <li>Customer oriented and responsible attitude.</li> </ul><p><strong>Will be a great plus:</strong></p><ul> <li>Experience in Customer Service;</li> <li>Experience with native speakers;</li> <li>International exchange programs participation.</li> </ul><p><strong>Benefits:</strong></p><ul> <li>Fixed schedule (Monday–Friday, 11am–7pm CET);</li> <li>Competitive compensation;</li> <li>Enjoy working remotely;</li> <li>Paid intensive training and trial period;</li> <li>Great management with no bureaucracy;</li> <li>Good bonuses for referring friends (referral program);</li> <li>SupportYourApp Medical Policy;</li> <li>Various sports events and team buildings;</li> <li>Occasional business trips.</li> </ul><p><strong>Who are we?</strong></p><p>SupportYourApp is a Support-as-a-Service company that provides customer support services for growing startups and tech companies around the globe. We work with clients from 30+ countries and speak 50+ languages.</p><p>We are a family of like-spirited people determined to make the world a happier place, one satisfied customer at a time. We treat our team like our clients, surrounding them with an unlimited care, individual approach, and a wholesome positive experience.</p><p>Visit our website: <a href="http://www.supportyourapp.com/" rel="nofollow noreferrer noopener" target="_blank">www.supportyourapp.com</a></p>