Senior Director, Sales Engineering - Issuing Solutions

Company Description

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

Job Description

We are looking for an experienced Sales Engineering Leader for our newly formed VAS Issuing Solutions Sales Engineering team.  As the global lead, this role will build and lead the team to support expanded VAS Issuing Solutions sales across all regions. With a unique purview across both global and regional interests, this role will help to identify opportunities that sit at the intersection of both.

This is an extraordinary opportunity to shape VAS Issuing sales within a leading global company, impacting our global sales strategy and approach.

The successful candidate will be a seasoned leader with a deep understanding of the Issuing payments ecosystem, capable of collaborating and influencing across a diverse range of internal and external stakeholders. They will be results-oriented, energetic, and adept at working within a global, matrix organization at a fast and dynamic pace.  Importantly, they will also exhibit:

• A passion for leveraging our diverse Issuing Solutions portfolio to help issuers stay ahead of customer expectations. The portfolio includes empowering infrastructure like DPS and Pismo, turnkey solutions like our Digital Enablement SDK, and our loyalty and campaign solutions. 
• A growth mindset and requisite leadership skills to extend the reach of our VAS Issuing Solution products across all relevant markets.
• A solution-selling orientation that can effectively support our top sales priorities.
• A consistent record of building and leading high-performing teams that exceed KPIs, demonstrate creative thinking, employ innovative approaches to drive scale and efficiency, and develop deeper client relationships is necessary.

The role reports to the SVP, Global Head of Issuing Solutions and is dotted line to the Global Head of Acceptance Sales Engineering – Center of Excellence

What You’ll Do:
As the Head of Global Sales Engineering - Issuing Solutions, you will play a pivotal role in Visa's journey to scale our VAS Issuing Sales. Responsibilities include:

Lead the global Issuing Solutions sales engineering team to achieve results:

• Build and lead a high-performing global Issuing Solutions sales engineering team.
• Exhibit a passion for Issuing Solutions and enabling issuers to stay ahead of customer expectations.
• Exercise strong leadership skills to maintain a team of top talent and coach, train, motivate and grow direct reports.
• Set team priorities, goals, and KPI targets in partnership with Regional VAS sales leadership. KPIs directly influenced by the SE team include increased deal attachment, shorter deal cycles, faster revenue activation, and higher client satisfaction.
• Supervise regional team leads in achieving performance goals and KPIs.
• Provide ongoing coaching to regional sales engineering teams to achieve targets and execute strategic initiatives.
• Allocate resources for optimal revenue growth across regional sales opportunities.
• Build team’s product and technical knowledge across all Issuing Product domains so they can demonstrate product/ solution capabilities to clients at a 300-400 level of technical depth.
• Collaborate with regional leaders to execute prioritized sales initiatives.
• Collaborate with the Global Head of Sales Engineering – Acceptance Solutions to drive consistency, scale and develop a cohesive operating model to leverage and share assets/tools, processes etc.
• Inspect progress and adjust activities as needed to achieve results.
• Maintain a deep knowledge of all Visa Issuer Solutions products and solutions.

Improve the sales engineering delivery model:

• Partner with the Global Acceptance Sales Engineering Center of Excellence to establish best in class sales engineering practices and frameworks with a solutions focused approach that is market differentiating
• Ensure roll out and adoption of solution selling best practices.
• Design GTM strategies in partnership with regional sales leaders to drive new client acquisitions and increase client retention.
• Drive enablement for the global sales engineering function through workshops, learning material and on-going updates.
• Drive technical