Administrative Assistant II (Energy Services)

Department:

Administrative Assistants

Division: 

Administrative Assistants Division

Target Hiring Range: $28.92 - $34.70

Position Salary Range: $28.92 - $40.49

* A cover letter and resume are required with your application in order to be given first consideration.

GENERAL SUMMARY

Performs intermediate administrative support work providing general clerical and office support duties for the Energy Services Director, and related work as apparent or assigned. Work is performed under the moderate supervision of the Energy Services Director (supervisor).

MINIMUM REQUIREMENTS

SPECIAL REQUIREMENTS

Valid driver's license

EDUCATION AND EXPERIENCE

High school diploma or GED and two (2) years' experience in an office setting.

DESIRABLE QUALIFICATIONS

• High level of organization skills with excellent written and verbal communication skills.

• Intermediate or higher skill level with Microsoft Office Programs specifically Work, Excel and Outlook.

• Previous experience working and communicating positively with the public.

• Prior customer service experience with excellent customer service skills.

• Prior experience with records management.

• Possesses a current Notary Public Commission License

SPECIAL REQUIREMENTS

Depending on specific department assignment, some positions within this classification may require possession of a Notary Public Certification, and/or a valid driver's license, as specified in job posting.

CORE VALUES

All employees are expected to model and foster the City of Richland's core values in the performance of their duties and their interactions while representing the City. The values of Teamwork, Integrity, and Excellence promote and maintain a high level of morale and productivity and are the tie that binds all City employees together, across all functions.

ESSENTIAL JOB FUNCTIONS

To be successful in this position, an individual must be able to perform each essential function satisfactorily. The City may make reasonable accommodations to enable a qualified individual with disabilities to perform the essential functions.

• Composes, prepares and types a variety of correspondence, memos, reports, and other materials; conducts a variety of studies involving programs, systems, operations, special needs, issues or activities of the assigned department; research, analyzes, and prepares recommendations or conclusions on assigned projects; maintains various documents and files.

• Organizes and coordinates office functions, activities, and communications with departmental staff and special groups as assigned; provides administrative support to boards and committees as assigned; attends meetings, types minutes, and prepares reports, agendas, and other related materials.

• Maintains financial records and files pertaining to departmental operations, programs, and expenditures, and budget balances; prepares status reports, charts and graphs as requested; assists with the preparation of budgets; may maintain complex financial records and files pertaining to departmental expenditures.

• Composes or rewrites staff reports for City Council to ensure accuracy and completeness of report content, readability, clarity, adherence to policies and procedures, and proper use of grammar.

• Ensures the department's records are properly maintained, archived, prepped for destruction, and destroyed in accordance with established requirements; ensures the record and working file organization and storage is efficient and consistent throughout the department; ensures responses to records requests are fulfilled timely and accurately.

• Provides customer service by answering phones, greeting visitors, providing information, and receiving and processing customer requests and complaints; exercises discretion in disseminating information, explaining policies and procedures, and speaking as authorized for the Director in-person, over the telephone, through email, other written correspondence, and in meetings.

• May maintain schedules and calendars and arrange meetings and travel details.

• Maintains confidentiality in matters that require such or are sensitive in nature.

• Performs as back-up or fill-in to other positions when called upon.

KNOWLEDGE, SKILLS AND ABILITIES

The requirements listed below are repres