Manager, Global Quality

About Us

With electric vehicles expected to be nearly 30% of new vehicle sales by 2025 and more than 50% by 2040, electric mobility is becoming a reality. ChargePoint (NYSE: CHPT) is at the center of this revolution, powering one of the world’s leading EV charging networks and a comprehensive set of hardware, software and mobile solutions for every charging need across North America and Europe. We bring together drivers, businesses, automakers, policymakers, utilities and other stakeholders to make e-mobility a global reality.

Since our founding in 2007, ChargePoint has focused solely on making the transition to electric easy for businesses, fleets and drivers. ChargePoint offers a once-in-a-lifetime opportunity to create an all-electric future and a trillion-dollar market.

At ChargePoint, we foster a positive and productive work environment by committing to live our values of Be Courageous, Charge Together, Love our Customers, Operate with Openness, and Relentlessly Pursue Awesome. These values guide how we show up every day, align, and work together to build a brighter future for all of us.

Join the team that is building the EV charging industry and make your mark on how people and goods will get everywhere they need to go, in any context, for generations to come.

Discover what it’s like to help build the fueling network of the future - check out our Engineering Blog.

Reports To

Senior Manager, Security Risk and Compliance

What You Will Be Doing

 

The Manager, Global Quality will work cross-functionally to maintain and continuously improve the ChargePoint Quality Management System, Environmental Management System (EMS), Health and Safety Management (OHS) and Information Security Management (ISM) in compliance with ISO 9001 / 14001 / 45001/ 27001 globally.  They will Proactively monitor the various elements of the QMS, EMS, OHS and ISM to help ensure compliance with quality and environmental system regulations and applicable national and international standards.

Essential Duties And Responsibilities

• Provide support to internal functions in the application, maintenance and improvement of quality systems, procedures and department specific processes
• Manager, lead and oversee a team in Quality Systems Engineering
• Manage and conduct company-wide internal audits in preparation for external audits including planning, implementation, report generation, and corrective action issuance to closure
• Coordinate external audits by the registrar or by customers
• Prepare performance reports and metrics for the QMS, EMS, OHS and ISM; 
• Ensure efficient and effective processes and tools are established for compliance with ISO standards requirements
• Manage the CAPA process to including root cause analysis, corrective action and ongoing review to insure effectiveness
• Conduct local and global training on key elements of the QMS, EMS and ISM, including CAPA, Complaint and Internal Audit
• Execute projects and complete other duties as assigned

Qualifications

• Bachelor’s degree in General Business, Engineering, Science or a related field and with a minimum of 5 years’ relevant experience. 
• 2+ years experience managing a quality team 
• Minimum of 8 years working experience in related field.
• Experience in managing and developing QMS, EMS, OHS and ISM in a manufacturing company
• Comprehensive knowledge of ISO International Standards, ISO 9001, 14001, 45001, 27001
• Be a leader who can meet objectives by influencing various departments to support the ISO framework.  Must be able to exert influence at many levels within the company
• Excellent communication and presentations skills (articulate and persuasive) 
• Excellent organizational skills
• Risk assessments (e.g. FMEA), Practical Process Improvement (PPI) or Six Sigma experience 
• May require domestic and international travel (10-20%). 

Location

Remote -US

ChargePoint is committed to fair and equitable compensation practices. 

The targeted US salary range for roles at this operating level is $52,500 to $135,250. This range represents base salary and does not reflect equity, benefits or variable pay where applicable. Actual base salaries are based on several factors unique to each candidate, including but not limited to skill set, experience, certifications and specific work location.

We are committed to an inclusive and diverse team. ChargePoint is an equal opportunity employer. We do not discriminate based on race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientati