Sr. Administrative Services III (Hybrid)

Company Overview

​At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. Our critical communications, video security and command center technologies support public safety agencies and enterprises alike, enabling the coordination that’s critical for safer communities, safer schools, safer hospitals and safer businesses. Connect with a career that matters, and help us build a safer future.

Department Overview

The US Federal Governments Markets Division is chartered with being the premier, compliant supplier of world-class communications solutions to the U.S. Federal Government by providing the highest quality products, systems and services. The USFGMD will achieve this with a professional, well-trained, diverse work force creating a positive and profitable customer relationship resulting in Total Customer Satisfaction and growth of our business. The Federal Systems Technology department of the USFGMD is responsible for service supporting a charter of implementing and integrating complex systems sold worldwide to The US Federal Government. This position provides contractual, administrative and operational support for the U.S. Air Force's Global Sustainment Program at Motorola, which supports the U.S. Air Force's worldwide Enterprise Land Mobile Radio System (LMR) providing public safety communications for the U.S. Air Force, Space Force and Army.

Job Description

U.S. Air Force Land Mobile Radio (LMR) system today is a robust, ultra-complex deployment of disjointed, multi-zone ASTRO systems on different system releases and using varying technologies. This position will work with the Motorola's Air Force Service Team, Presale and Postsale teams, Engineering, Project Managers, Customer Service Managers, Sales, the Air Force Program Manager and DoD Director of Global Sustainment. This position will support the Air Force Team at Motorola with administrative, contractual, logistical and operation support. Some, but not all duties may include logistics and shipping, logistics planning, administrative reports, editing and reviewing reports, assisting with financials, contractual loading and support, conference call setup and support, ticket handling and assignment and other duties needed to support the U.S. Air Force.

• Responsibilities include providing administrative support to the Program and Program personnel, Director of DoD Sustainment Services and Program Manager.  

• Provide conference call support, setup, logistics, note taking, uploading reports into company and government systems.

• Read and understand contracts and contract requirements.

• Provide administrative support to the team and management

• Provide logistics planning and on-site support if needed

• Assist with tracking and managing tickets for system related issues and other company or government systems

• Coordinate, develop, format, review, edit and submit system reports and government CDRL's, without errors, to management, for review prior to being sent to the Air Force

• Assist with loading of contracts into contract management tools

• Provide basic financial and budget support

• Providing operational system support

• Assisting with or ordering and procurement of supplies and equipment

• All other duties as assigned by the Program Manager or Director

• Track and manage antenna replacements.

• Track completion of work and ensure payments to contractors.

• Track project progress, identify potential issues, and provide regular updates to stakeholders.

• Develop and implement risk mitigation strategies.

• Familiarity with the Department of Air Force Enterprise Land Mobile Radio (DAF ELMR) system.

• Ability to analyze and report on project metrics and performance.

• Experience in developing and maintaining SOPs.

• Knowledge of DoD compliance and cybersecurity requirements.

Preventative Maintenance Inspections (PMIs):

• Oversee approximately 500 annual PMIs for various US Air Force sites, as well as approximately 200 RF System Assessments performed biennially.

• Develop and maintain PMI schedules.

• Create and deliver Statements of Work (SOWs) to contractors and Field Service Organiza