Director, Product Growth – Agentic Commerce

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Job Title

Director, Product Growth – Agentic Commerce

About your role:

As Director, Product Growth – Agentic Commerce, you will lead growth strategy, adoption, and commercialization for next-generation, AI-driven commerce solutions. You will partner closely with product, sales, marketing, and external AI platform partners to define differentiation, build partnerships, and execute go-to-market plans. Your work will help merchants unlock new revenue streams by making their goods and services discoverable and purchasable through agentic commerce experiences.

What you'll do:

• Define and execute the multi-year growth strategy for Agentic Commerce, aligning with the broader commerce platform vision at Fiserv.

• Influence the Agentic Commerce product roadmap using structured market insights, competitive analysis, client feedback, and performance data.

• Establish, grow, and manage strategic alliances with AI application providers, technology enablers, and alternative payment partners.

• Negotiate partnership agreements and lead joint commercialization initiatives, including co-marketing, integration programs, and commercial constructs.

• Drive adoption and revenue targets for Agentic Commerce solutions across enterprise merchant segments, using clear KPIs and performance dashboards.

• Develop pricing, packaging, and go-to-market strategies in collaboration with sales, relationship management, product, and marketing teams.

• Partner with technical product managers to translate business and partner requirements into prioritized, actionable development plans and release scopes.

• Represent Fiserv as a thought leader in agentic commerce through client presentations, industry forums, conferences, and webinars.

• Lead, mentor, and develop a team of product growth managers and subject matter experts, fostering a culture of innovation, accountability, and execution excellence.

• Collaborate with internal stakeholders (including legal, risk, compliance, and security) to ensure offerings and partnerships align with regulatory and security requirements.

Experience you'll need to have:

• 10+ years of experience in product management, product growth, or closely related roles within technology, commerce, or payments domains.

• 5+ years of experience in a senior leadership position (Director or above) driving product growth, commercialization, or platform expansion.

• 5+ years of experience managing and developing teams, including setting objectives, coaching, and performance management.

• Proven experience defining, launching, and scaling capabilities in new or emerging product segments, including pilot programs and phased rollouts.

• Demonstrated experience building, negotiating, and managing strategic partnerships with major consumer applications, AI platforms, or commerce ecosystems.

• Experience developing and executing pricing, packaging, and go-to-market strategies in collaboration with sales and marketing organizations.

• Ability to translate API specifications, integration models, and technical concepts into clear business requirements and value propositions.

• Experience presenting to and influencing C-level stakeholders using structured storytelling, data-driven insights, and clear recommendations.

• Strong analytical skills, including market sizing, total addressable market (TAM) analysis, and competitive benchmarking using quantitative and qualitative inputs.

• Bachelor’s degree in business, engineering, computer science, or a related field, or equivalent combination of education, related experience and/or military experience.

Experience that would be great to have:

• Experience with AI-driven commerce, including partnerships or integrations with artificial intellige