Administrative Support Technician I - Department of General Services, Mail Service

Posting number: 26-00592

Department: General Services

Job classification: Administrative Support Technician I- General Services, Mail Service

Posting type: Open

Categories: Office and Administrative Support

Summary

Howard County:
Conveniently located in the heart of central Maryland between Baltimore and Washington, Howard County offers the charm of a historic past mixed with the excitement of a cosmopolitan community.
 
Howard County Government:
Howard County Government is a leader in innovation, sustainability, and consistently ranked as one of the best places to live and work in the country. In 2025, Howard County Government received a record-breaking 83 Achievement Awards from the National Association of Counties (NACo) – the highest number of annual NACo awards achieved in the history of the State of Maryland, and the highest number of awards out of any county in the State of Maryland which received a collective 136 awards. NACo is the leading organization representing county-level government operations. These awards recognize innovative and transformative programs that provide new services for county residents, improve existing programs, upgrade working conditions, and enhance citizen participation and public policymaking.
 
What are we looking for?
We are looking for outstanding individuals to join our team and contribute to excellence in Howard County operations.
 
What you'll like most about working at Howard County Government:

• We are committed to workplace excellence in every area of County government.  
• We have a highly talented, diverse, and inclusive workplace. Your input will not only be heard, but it will be encouraged!  
• We offer competitive compensation and great benefits including medical, retirement, and wellness programs. 
• As a member of the Howard County Government team, you'll be helping drive our culture and directly impact what makes us an amazing place to work.

POSITION SUMMARY:
This is Mail Services clerical and courier work at the journeyman level, working approximately 30 hours per week. Work includes the pickup and delivery of mail, parcels and packages, metering, weighing, cost computation and document preparation for a variety of outside delivery services including UPS, Federal Express, and the USPS to various Government buildings, either on foot or by County vehicle. Employees in this position require a high level of accountability for materials entrusted to their care, and the ability to document receipts and deliveries of critical papers.

**This position is Part-Time Benefited, meaning it is part of the Exempt Service of the Howard County Merit System. Exempt Service positions do not have to serve a probationary period, as they are appointed and serve at the pleasure of the appointing authority. This position does not receive merit protections received by the Classified Service.**

CLASS DESCRIPTION:
Performs technical level administrative support work under general supervision from an administrative or technical superior.  Work typically involves performing skilled clerical, stenographic, and typing tasks but may also include determination of weights at a sanitary landfill; collecting fees; operating scales and cash registers; keeping records of materials and money received; and performing routine clerical tasks in an accounting environment.

Examples of duties

Receiving Shipments:

• Receives mail and parcel shipments from the USPS, UPS, and other transport firms, verifying the volume and content of the shipments and signs delivery slips, tickets or manifests as required. Acts as an Authorized Agent of the County government for the receipt of correspondence and parcels. Isolates suspicious incoming packages and letters using Suspicious Package Guidelines, Suspicious Package Indicators, and Mail Security Guide made available by USPS and County police and administration and alert public safety agencies. Records damaged incoming packages on shipper log and subsequently notifies the carrier in the event of damages found.

Sorting and Packaging:

• Sorts mail and parcels into trays, boxes or other receptacles, dividing the material into separate delivery locations. 
• Packages, wraps, or bands the combined shipments for subsequent delivery. 
• When using a County vehicle, packs materials into vehicle to ensure safe transport.

Delivery:

• Makes special direct deliveries of materials between persons and/or agenci