Human Services Associate - Family Services

Posting number: 04.497 06-26

Department: HHS/FAMILY SERVICE

Job classification: HUMAN SERVICES ASSOCIATE

Posting type: Open

Categories: Administration, Health Services, Mental Health, Social Services, Human Services, Community and Social Services

Summary

Pay Schedule I, Grade 25, Regular Schedule:  35 hours per week.

A vacancy exists in the Department of Health and Human Services, Family Services.

A list of eligible applicants will be established based on the examination as outlined below.

Current and future vacancies occurring within this class may be filled from the list of eligible applicants.

All interested transfer and promotional candidates must apply at this time.

List all promotions and changes in job duties due to reclassification as separate work experience on your application. Applicants must include the dates of the promotions and reclassifications.

Note: Failure to complete all fields of the "Work Experience" section of the application will result in your application not being considered. A resume will not be considered in determining your qualifications for a position. Applicants selected for an interview may provide a resume at that time.

You MUST attach your transcript(s) or license(s) to your application.

Failure to submit proof of Licenses, Certifications and Education will result in your application not being considered.  Proof of license(s) certifications, and/or education must be submitted with each application.

Examples of duties

Under general supervision, screens, evaluates, and monitors clients in the Child Advocacy Center, provides counseling and case management services as part of a treatment or rehabilitative plan, and makes referrals to other agencies or professionals.  This position is responsible for ensuring clients are promptly and appropriately connected to trauma-informed care, maintaining a robust network if vetted community resources, and proactively managing the referral process from initiation through successful service linkage.

Examples of Essential Duties

• Interviews clients to establish case history or reviews case histories of referrals in order to assess needs. 
• Assesses client needs and develops an appropriate plan which will include referral of client to another agency or professional. 
• Provides crisis intervention and individual, family and group counseling to clients.
• Proactively follows up on all mental health services linkage for clients. 
• Continuously identifies, vets, and maintains a comprehensive database of therapists.  
• Monitors and evaluates clients' participation in treatment program by case management. 
• Maintains detailed records of clients' activities and provides reports to courts or other agencies upon request. 
• Follows up on referrals and acts as a liaison between clients, the courts, clinics, employers, and community organizations. 
• Attends court arraignments and trials. 
• Prepares statistical and summary reports as requested.  
• Conducts educational, community relations, prevention, and outreach programs. 
• Attends meetings and training sessions.

Examples of Other Duties

• Recommends and assists in implementing corrective actions related to problem areas in overall program. 
• May supervise and/or train subordinate human services and clerical personnel. 
• May act as lead worker. 
• May transport clients or make home visits. 
• Assists sick or injured senior adults until emergency personnel arrive at the scene. Performs other related duties as required.

 Knowledge, Skills, and Abilities (Entry Level):

• Knowledge of the theories and principles of human behavior, growth and development, mental illness, alcohol and drug abuse, and problems related to socioeconomic factors. 

• Knowledge of modern individual, group, and family counseling techniques, diagnostic assessment, and basic treatment planning. 

• Basic knowledge of community, human, and social services assistance programs.

•  Writing skill necessary to complete forms, medical records, case histories, and reports. 

• Good interpersonal skills.

• Ability to conduct individual diagnostic/assessment interviews and to formulate a basic treatment plan. 

• Ability to make appropriate referrals. 

• Ability to establish and maintain good working relationships with others. 

• Ability to appropriately handle hostile individuals and those experiencing a crisis. 

• Ability to understand the rules and procedures of the courts and crimina