Commercial Operations Analyst, National Accounts

The Wine Group (TWG) is a leading producer of award-winning wines and alcoholic beverages across 120+ brands. With operations in California, New York and Australia, TWG is an innovator in developing and marketing brands beloved by consumers globally, including Cupcake, Franzia, Benziger, Imagery, Tribute, Chloe, Meiomi, Cooks, 7 Deadly, Cooper & Thief, and more. We produce our products using sustainable practices to create delicious beverages that people can feel good about. Visit us at www.thewinegroup.com.


JOB SUMMARY

The Commercial Operations Analyst, National Accounts, is a vital contributor to the growth and operational efficiency of our beverage/alcohol sales organization. This role is responsible for uncovering business opportunities within national account operator partner (NAOP) chains by leveraging customer insights, analyzing internal shipment and depletion data, and synthesizing syndicated sources such as VIP (iDig), Datassential, TDLinx, and customer-specific data via SGWS tools. The Analyst plays a key role in supporting both sales and non-sales activities, managing essential administrative functions including reporting, pricing coordination, inventory management, and program communications.

In addition to supporting the NAOP Vice President and collaborating with cross-functional teams, the Analyst addresses inventory issues on critical SKUs, coordinates demand planning for new programs, and facilitates RFP processes for national accounts. The role also involves preparing and maintaining scorecards to track performance, communicating chain action plans to field sales operations, and participating in regular reviews with distributor commercial operations. Through these responsibilities, the Analyst ensures data-driven decision making and helps drive the success of national accounts across the organization.

ESSENTIAL FUNCTIONS

• Support the NAOP Vice President in all critical functions related to national account sales and operations.
• Analyze customer, shipment, and syndicated data to identify growth opportunities and inform strategy.
• Address inventory issues on critical SKUs, manage state orders and holds for national accounts.
• Ensure markets have updated demand planning for new programs and product launches.
• Coordinate pricing with distributors and state-level FSO managers to ensure competitive positioning.
• Identify and implement process improvements and automation opportunities
• Lead the creation of channel specific tools that support program execution, JBP
• Manage RFP coordination for NAOP customers, supporting both TWG directives and SGWS-led initiatives.
• Communicate chain action plans to FSO teams and facilitate weekly connects with SGWS Commercial Operations to review new programs, inventory, and critical issues.
• Prepare and maintain national account scorecards, corporate brand scorecards, and distribution/NA PODs.
• Track and report on financial targets, including national brand D-Revenue, customer PL, corporate brand net revenue, and budget compliance.
• Collaborate closely with NAOP leads, team members, distributor commercial operations, and broader cross-functional teams.

QUALIFICATIONS

• Bachelor’s degree in Business Administration, Finance, Data Analytics, or a related field required; advanced degree preferred.
• 3+ years of experience in commercial operations, sales analysis, or national accounts within the beverage/alcohol industry or a Fortune 500 environment.
• Strong analytical skills with experience in data analysis, forecasting, and opportunity identification.
• Proficiency in syndicated data tools (VIP/iDig, Datassential, TDLinx) and customer-specific platforms.
• Strong Excel and BI tools (Power BI, SAP) proficiency.
• Demonstrated ability to manage multiple priorities, work cross-functionally, and communicate effectively with internal and external stakeholders.
• Experience with pricing coordination, inventory management, and RFP processes.
• Advanced proficiency in Microsoft Excel, PowerPoint, and data visualization tools.
• Must maintain a clean driving record and meet minimum state insurance requirements.

PHYSICAL DEMANDS

• Must be able to participate in field market visits, including retail and on-premise environments, which may involve standing or walking for extended periods.
• Work from home in a remote environment but travel occasionally to Corp meetings or market visits (15% travel)
• Work from home in a remote environment, with occasional travel to corporate meetings or market visits (approx. 15% travel).
• Ability to lift and transport marketing materials or product samples (up to 25 lbs.).
• Must maintain a clean driving record and meet minimum state insurance requirements.

COMPENS