Director, US Patient Advocacy

Job Description Summary

Novartis is hiring four Directors to lead different therapeutic areas in our Patient Advocacy organization including: Immunology, Breast & Hematology, Neuroscience, and RLT / Solid Tumors. Each Director will be responsible for setting strategy and leading collaboration with relevant patient communities to understand unmet needs that inform business strategy, mobilize patients to seek the best care and reduce access barriers.

 

Job Description

Major accountabilities:

• Build trusted, long-term relationships with patient organizations and communities in focused specific disease areas, centered on two-way communications and collaborations to advance shared priorities  

• Partner with patient organizations to educate and mobilize patients to seek optimal care and elevate the voice of the patient to inform decisionmakers in the patient treatment journey, including HCPs, policymakers and payers  

• Develop and execute integrated patient advocacy strategies aligned to critical business and corporate priorities based on deep understanding of the patient/carer experience and unmet needs 

• Ensure patient/carer insights and implications for launch and growth brands are systematically actioned across corporate affairs and with cross-functional partners 

• Lead Patient Advocacy TA team, manage and develop talent  

• Define priorities for TA grants and sponsorships  

• Utilize corporate affairs function analytics and insights framework within scope of work  

• Anticipate and manage risk to Novartis and brand reputation; advise business partners and leadership of reputational risk associated with specific activities or strategies 

• Monitor and evaluate performance to achieve and maintain best-in-class outcomes, while being fully compliant 

• Effectively manage budget and maximize agency ROI  ​

Role requirements:

• Success rate in achieving desired business objectives and outcomes for specified therapeutic area 

• Leadership and functional alignment of strategies, priorities, and objectives across therapeutic area 

• Utilization of OGSM framework planning approach with measurable results and assessment  of business impact   

• Success rate in identification, management, and resolution of critical issues

Minimum Requirements:
Work Experience:

• Bachelor’s degree required 

• 12+ years of experience in patient advocacy or related discipline with a healthcare and/or pharmaceutical background

• Commercial launch experience 

• Development and implementation of integrated plans and projects against business objectives and priorities 

• Management of agency partners and budget  

Skills:

• Leadership presence and ability to influence across diverse set of matrix cross-functional partners and leaders 

• Understanding of US policy landscape 

Languages :

• English.

Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients’ lives. Ready to create a brighter future together? https://www.novartis.com/about/strategy/people-and-culture

Benefits and Rewards: Read our handbook to learn about all the ways we’ll help you thrive personally and professionally: