HR Specialist, Provider Onboarding

Are you passionate about creating a seamless and exceptional onboarding experience for healthcare professionals? Join our dedicated team as a HR Specialist for Provider Onboarding, where you’ll play a critical role in welcoming new providers across the Atrium Health Wake Forest Baptist system, including faculty, physicians, advanced practice professionals (APPs), and staff. This hybrid role includes both remote and onsite responsibilities, allowing for collaboration and connection.

In this role, you’ll be responsible for facilitating onboarding processes, and ensuring a smooth transition for new hires. You’ll provide valuable support and guidance to new hires and departments regarding onboarding procedures, while also developing and extending employment contracts/agreements. This position requires independent judgment to prioritize and manage a dynamic workload, ensuring that every detail of the onboarding process aligns with our commitment to excellence.

Essential Responsibilities:

1. Primary Source Verification: Independently conduct and verify all necessary documentation, including pre-credentialing forms, educational transcripts, NC medical licenses, DEA certifications, and other key employment verifications.
2. Onboarding Coordination: Ensure a seamless experience by organizing all pre-employment screening, scheduling, and orientation tasks.
3. Employment Agreements: Prepare tailored clinical employment agreements in collaboration with departments and Recruiters, following defined agreement criteria.
4. Records Management: Oversee both electronic and hard-copy employee records, ensuring accuracy and accessibility.
5. Data Analysis and Reporting: Generate and analyze monthly reports using Oracle Core Connect, MS Excel, or other platforms to provide insights into recruitment, onboarding, and staffing metrics.
6. Relationship Management: Maintain positive client relationships with department leaders, new hires, and other key stakeholders to address questions, solve issues, and support smooth onboarding.
7. Compliance and Documentation: Prepare files for external agency reviews (CMS, TJC, etc.) and assist with credentialing compliance.
8. Process Improvement: Monitor and evaluate business processes impacting workflow and provide senior management with recommendations as needed.
9. Other Duties: Support the team with additional tasks and projects as assigned.

Education and Experience Requirements:

• Associate’s degree and one year of relevant HR or recruiting experience, or an equivalent combination of education and experience.
• Experience in a hospital or academic medical center setting preferred.
• Experience with provider onboarding is preferred.

Skills and Qualifications:

• Strong knowledge of federal and state employment laws.
• Excellent communication skills, with an ability to effectively liaise with stakeholders at all levels.
• Exceptional organizational, planning, and prioritization abilities.
• Persuasive and influential, with the ability to achieve desired business outcomes.
• Proficient in Microsoft Office; experience with Oracle Cloud and Workday is preferred.

Join our team and help us continue providing a top-notch onboarding experience that empowers healthcare providers to thrive from day one!

Atrium Health Wake Forest Baptist is a pre-eminent academic health system based in Winston-Salem, North Carolina. Atrium Health Wake Forest Baptist is part of Advocate Health, which is headquartered in Charlotte, North Carolina, and is the fifth-largest nonprofit health system in the United States, created from the combination of Atrium Health and Advocate Aurora Health. Atrium Health Wake Forest Baptist’s two main components are an integrated clinical system – anchored by Atrium Health Wake Forest Baptist Medical Center, an 885-bed tertiary-care hospital in Winston-Salem – that includes Brenner Children’s Hospital, five community hospitals, more than 300 primary and specialty care locations and more than 2,700 physicians; and Wake Forest School of Medicine, the academic core of Atrium Health Enterprise and a recognized leader in experiential medical education and groundbreaking research that includes Wake Forest Innovations, a commercialization enterprise focused on advancing health care through new medical technologies and biomedical discovery.

Wake Forest Baptist Health, Wake Forest University School of Medicine and Atrium Health have joined forces in a strategic combination that will enhance care, transform medical education and create economic opportunity for countless lives in