Senior Procurement Process Specialist with German

Short Description

Senior Procurement Process Specialist with German language. 

Qualifications

 

• Upper-intermediate German (B2) 
• Previous experience in the Operational Procurement (minimum 1 year)
• Strong ability to work well with the team and stakeholders
• Ability to manage priorities, deadlines and tasks in order to accomplish goals
• Excellent communication and interpersonal skills
• Excellent Customer Service skills and client-focus attitude  
• Strong attention to details, analytical skills and problem-solving skills
• Very good knowledge of Microsoft Office programs to include Excel skills
• SAP/Ariba experience as an asset

Job Responsibilities

 

• Delivers a high quality, professional and proactive day to day service to the Client in accordance with agreed SLAs/KPIs
• Serve as the main point of contact for assigned clients, developing strong relationships and acting as a trusted advisor
• Ensures the delivery of a customer focused service to the client with highly proficient knowledge of one or more processes, continually striving to improve the process.
• Proactively communicate with clients to understand their needs, objectives, and challenges, and provide appropriate solutions and recommendations
• Helping more junior staff with procedural queries. Providing training and guidance
• Handling Clients escalations/escalating issues to appropriate instances.
• Ensures compliance to company guidelines, purchasing policies and procedures
• Support leader in process-related projects
• Seek and implement improvements in a daily work
• Processing routine PR-PO (reviews Purchase Requisitions for compliance, releases completed Purchase Orders for approval)
• Monitoring preparation of purchase orders in line with final negotiations with selected suppliers and in line with organizational targets and requirements as well as Client quality requirements
• Responsible for first line helpdesk support for stakeholders and suppliers, escalates queries to senior team members if necessary
• Works with ticketing tool & contact external suppliers via email and by phone
• Answers user queries regarding procurement process via ticketing tool or via phone
• Handles administrative duties relating to purchases, including tracking orders and ensuring records are kept up to date