Team Lead, ICQA

At Amazon, we strive to be Earth’s most customer centric company where people can find and discover anything they want to buy online. We hire the world’s brightest minds, offering them an environment in which they can relentlessly improve the experience for customers. Innovation and creativity are built into the DNA of the company and are encouraged at all levels of employment. Every day we solve complex technical and business problems with ingenuity and simplicity


Key job responsibilities
- Data analysis with tools like Excel (Pivot)(Macro/Powerbi - Added Advantage).
- Data extraction and analysis through SQL and scheduling quality KPI jobs
- Manage and skill development of frontline workers and process associates to drive quality initiatives
- Ensuring inventory food safety and danger goods compliance

A day in the life
· Daily/ weekly/ monthly Research activities: Data mining and understand the reasons for Quality Defects
· Prepare and publish daily/ weekly/ monthly reports on inventory quality (IRDR/ Large adjustments/ Unmatched X, Top20 reports/ HRV adjustments etc)
· Bin Management and control (creation/addition/deletion/bin locks)
· Conduct daily training and also will be responsible to conduct daily skill huddles
· Driving Quality trainings and initiatives to frontline associates
· Stand-in for Process Associate and the Area Manager

About the team
We as a Inventory Control and Quality Assurance team will be the stakeholder for operations for maintaining pristine inventory and ensuring quality KPIs for utmost customer satisfaction