Senior Manager, Business Operations Strategy & Analytics

About Ping Identity: 

At Ping Identity, we believe in making digital experiences both secure and seamless for all users, without compromise. We call this digital freedom. And it's not just something we provide our customers. It's something that inspires our company. People don't come here to join a culture that's built on digital freedom. They come to cultivate it. 

Our intelligent, cloud identity platform lets people shop, work, bank, and interact wherever and however they want. Without friction. Without fear. 

While protecting digital identities is at the core of our technology, protecting individual identities is at the core of our culture. We champion every identity. One of our core values, Respect Individuality, reminds us to celebrate differences so you are empowered to bring your authentic self to work. 

We're headquartered in Denver, Colorado and we have offices and employees around the globe. We serve the largest, most demanding enterprises worldwide, including more than half of the Fortune 100. At Ping Identity, we're changing the way people and businesses think about cybersecurity, digital experiences, and identity and access management. 

The Senior Manager, Business Operations Strategy & Analytics plays a critical role in building Ping Identity’s unified, intelligence-driven Go-to-Market (GTM) engine. As we scale toward predictable, efficient, and globally harmonized revenue performance, this role serves as a strategic analytics leader—designing, implementing, and operationalizing the data and insights that drive decision-making across Marketing, Sales, Alliances and Channels, and Customer Success.

This role requires a blend of deep analytical expertise, GTM systems understanding, and the ability to translate complex insights into actionable recommendations. The Senior Manager is expected to execute as a subject matter expert, influence decisions across departments, and lead high-impact cross-functional initiatives without direct oversight.

This individual contributor role is part of the Business Operations team within the Office of the CEO. It is a unique blend of opportunities and responsibilities for a versatile person with a diverse set of skills and interests. You will report to and be mentored by the Vice President, Business Operations.

Responsibilities include:

• Analyze various financial and operational metrics to measure the effectiveness of the sales and marketing strategic initiatives portfolio from a go-to-market and customer adoption perspective. Identify key trends, root causes, and action plans and drive follow-up and closure of action plans. Analyze growth trends to identify value capture opportunities
• Develop new OKRs and KPIs and work with cross-functional stakeholders to implement continuous optimization plans
• Work with cross-functional stakeholders and represent Business Operations in the annual planning process to develop key financial targets and cross-Ping performance metrics.  
• Lead GTM data related projects and initiatives independently and manage stakeholder expectations
• Translate analytical findings into strategic narratives that influence senior leadership alignment and investment decisions.
• Partner with systems and engineering teams to deploy and enhance AI-driven analytics, predictive forecasting, and prescriptive insights.
• Lead complex cross-functional analytics projects from inception through execution—including stakeholder alignment, requirement scoping, timeline management, risk mitigation, and results communication.

Required Qualifications

• 8+ years of experience in an analytical role; familiarity with enterprise software or Cloud technology industry a plus
• Strong quantitative reasoning and analytical capabilities, translating insights into actionable strategies and business cases.
• Proven ability to lead cross-functional programs, influence senior stakeholders, and drive initiatives through ambiguity.
• Degree in business, economics, or other analytical concentration
• Experience designing sales models, dashboards, and insights that improve forecast accuracy and GTM efficiency.
• Exceptional communication skills, capable of presenting insights to executives and large cross-functional groups.
• Experience working with clients or customers, meeting facilitation and white boarding
• Light to moderate travel may be required

Salary Range: $148,500-$180,350
In accordance with Colorado’s Equal Pay for Equal Work Act (SB 19-085) the approximate compensation range for this role in Colorado is listed above. Final compensation for this role will be determined by various factors, such