Director, Client Partnership

Code3 is an integrated marketing agency, powering business growth for digital disruptors and Fortune 500 leaders alike. Our power is at the intersection of Connections, Creative and Commerce – that’s what is in our DNA. By harvesting insights and utilizing audience data, we work with our clients to develop scroll-stopping content and creative that performs and elevates the brands we work with across all digital media platforms.

Our people are energized by challenges and sprint to find unorthodox solutions. We plan, activate and measure as one team, and we’re not afraid to push boundaries and test our way to success. Coders are Relentless, Gritty, Nimble humans who are always striving to be better.

Who You Are

Code3 is looking for a dynamic Director, Client Partnership to lead transformative digital marketing strategies for high-profile clients in the Home & Entertainment vertical. This leadership role is at the center of our integrated model—blending strategy, media, and creative—to drive measurable business growth for our brands

What you’ll do:

Client Leadership & Strategy

• Act as the senior strategic partner and advisor to key clients within the Home & Entertainment vertical
• Translate client business goals into innovative, integrated marketing solutions across media, commerce, and creative
• Build and foster collaborative and trusted client relationships, acting as key advisor and partner

Campaign & Performance Oversight

• Support and guide the overall strategy & performance on the account and ultimately be responsible for success of the client key metrics
• Elevate channel strategy across all platforms and identify strategy and activation gaps across agency portfolio of clients
• Proactively pressure test and challenge media channel status quo and both external and internal briefs
• Evaluate and provide input to Activation team members regarding the most effective digital marketing channels based on client goals and target audience behavior
• Present strategies, reports, and campaign results to clients in a compelling and persuasive manner

Team Collaboration & Internal Alignment

• Interpret client needs and feedback into actionable next steps for Code3 team to meet and exceed client expectations
• Collaborate with Finance and Practice managers to assist in hitting profitability goals based on optimal resourcing, SOW and pricing
• Define what internal teams need in order to be successful in driving outcomes and setting expectations with the client

Business Growth & Upsell Opportunities

• Demonstrate exceptional strategic thinking by proactively identifying opportunities, crafting innovative and integrated media strategies, and aligning campaigns with client business goals to deliver on holistic brand goals
• Monitor and evaluate the competitive landscape to drive strategic business business insights
• Identify growth opportunities within your client portfolio to increase NRR through upsells and cross-sells

Who will love this role:

• A passionate digital marketer who loves to develop strategy for growing and established brands.
• A collaborative and supportive team member who keeps a positive attitude in the quick pace of agency life
• A problem solver who likes to work with internal teams and recommends and anticipates solutions when problems arise
• An exceptional presenter who thrives in communicating analytical information in a simple yet engaging way to clients and stakeholders
• A self-motivated and curious learner who stays up to date with the latest trends in digital marketing and technology to be a strategic client partner and thought leader

You should have:

• 7+ years of digital marketing expertise in Paid Media and Retail media (Amazon, Walmart, Target)
• Proven leadership in managing client relationships, strategy, and performance
• A proven track record of successful upsells, renewals, and cross-functional team leadership
• Nice to Have:
• Experience in Home & Entertainment, CPG, or DTC verticals
• Familiarity with measurement tools like AMC, GA4, or Commerce platforms

Perks and Benefits:

• Full medical, dental, and vision benefits as well as generous retirement program 
• Thoughtful parental leave and return program
• Flexible Time Off, holidays, quarterly Company “Recharge” Days, and holiday closure in December
• Ongoing learning and development opportunities
• Commitment to transparent DEIB practice