Chief Operating Officer

We’re Excited You’re Here!

Looking to join a compassionate community dedicated to providing exceptional mental health outcomes? Community Reach Center is that place. We prioritize empowering individuals living with mental health conditions, engaging with partners to make a lasting impact, and caring for our team on a personal level. Our mission is to enhance community health through evidence-based practices and convenient service locations, ensuring the well-being of our consumers and communities.

At Community Reach Center, we offer more than just a job – we provide an experience that nurtures personal and professional growth. Join us and gain the skills to pursue your dreams while finding fulfillment within our team!

Employee’s First Approach – 

At Community Reach Center, we prioritize an exceptional employee experience. We know that it’s imperative to prioritize our employees needs first, so they can be their best selves for the mission we serve. We’re eager to work with passionate, forward-thinking, talented, team members.  

The Perks –

We also believe our employees deserve an exceptional compensation and benefits package.

• Competitive compensation
• 401K with matching
• Wellness Program
• Health Insurance Reimbursement Allocation
• Medical, dental, and vision insurance
• Internal Opportunities & Free trainings
• Shift differential pay when applicable
• Bilingual stipend pay
• 24/7 Employee Assistance Program to support mental health and a balanced lifestyle
• Opportunity for cross-licensure sponsorship if eligible & applicable
• Healthy Work Life Balance
• Excellent PTO & Paid Holiday
• Tuition Reimbursement
• Loan Forgiveness options including National Heath Service Corps, Colorado Health Service Corps and Public Student Loan Forgiveness.

 

 

About The Role:                       

The Chief Operating Officer (COO) is an integral member of Community Reach Center’s Executive Leadership Team. The COO is held to the highest standard of professional conduct outlined in agency employee handbook, policies and procedure.  The COO will oversee the process of inter-departmental coordination for overall agency operations. The COO in coordination with the Chief Executive Officer (CEO) and Executive Leadership team will participate in policies and procedures that promote organization vision and culture, supports business growth, and minimizes risk. Additionally, the COO will have other duties and responsibilities as determined by the CEO.

 

Essential Functions: 

• Supports the monitoring of agency reporting department Key Performance Indicators (KPI).
• Ensures effective and efficient workflow for both staff and consumer experience by attending to operational and procedural details.
• Ensures effective implementation and continuous process improvement for all new services or roll outs in order achieve results and manage the change process.
• Collaborates on the implementation of Center strategic initiatives goals and action steps.
• Ensures compliance with federal, state, and in-house statutes, regulations, policies, and protocols.
• Participates in the establishment of department goals and performance indicators for the various departments.
• Coordinates with contracted agencies.
• Provides monthly operations updates for the agency board.
• Maintains continuous lines of communication, keeping the CEO informed of all critical issue.
• Conducts regular site evaluations at all our locations.
• Mentor and develop staff and management using a supportive and collaborative approach, assign accountabilities, set objectives, establish priorities, monitor, and evaluate results.
• Provides leadership to ongoing efforts to maintain a high level of consumer satisfaction.
• Serves on various State, CBHC, and community committees.

 

Qualifications:

• Requires a master’s degree in a behavioral health, business or a related field to the position.  
• Requires a minimum of 5 years of experience building, managing, and developing high performing teams at an agency operations level. Experience must also be related to the health care field.
• Excellent verbal and written communication skills, including the ability to effectively communicate with internal and external stakeholders.
• Experience with managed care and public mental health.

Schedule:  

M-F 8-5

Pay Information:

Salary Range: $190,000-$220,000/yr

Eligible for Bilingual Stipend ($250/month)

So—what do you think?