Jobs and Careers

Case Manager, Behavioural Support_PT-Contract

United StatescontractVerifiedPosted 5 Jun 2026

💰 CA$67,560/yr(CA$55,239/yr – CA$67,560/yr)

About the role

Title of Job: Case Manager, Behavioural Support
Date: June 5, 2026
Closing Date: June 21, 2026
Location: Aurora, ON - @Home Plus
Compensation: $55,239 - $67,560 annually prorated
Contract Duration: until March 31, 2027
Work Hours: 24hrs/week
Work Type: Onsite
Job Id: 10824255
Existing or New Position: Existing

Who We Are:
LOFT Community Services is a unique and dynamic charitable organization that supports people living with complex issues such as mental and physical health challenges, substance use challenges, poverty and homelessness. Serving 20,573 annually and providing 1,856 units of supportive housing last year, LOFT is one of Ontario’s largest mental health service providers of its kind. LOFT is also recognized as a Nonprofit Employer of Choice™ Award (NEOC) recipient.

Job Summary:
As a Case Manager, Behavioural Support you will be part of a Behaviour Support Team that provides direct care, education and support to seniors who are demonstrating responsive behaviours that may be associated with various types of dementia, delirium, mental health, addictions or other neurological conditions and who are ALC or at risk of becoming ALC in the acute care settings of the Ontario Health Central or Toronto Central area. You will assist in the creation and coordination of a behaviour support network, you will provide direct service to support the person served, family members and/or care- givers to mitigate escalating responsive behaviours. A key role of this position is to coordinate and support the transition of person served as they moved to their next experience.

The Behaviour Support Team provides direct care, education and support to older adults and their care partners, who are demonstrating responsive behaviours/personal expressions that may be associated with various types of dementia, mental health, substance use or other neurological conditions who are designated ALC or at-risk of becoming ALC in hospital settings. The team works within hospitals in Toronto, York Region and South Simcoe and completes a comprehensive behaviour support assessment and creates a person-centered Behavioural Support Plan. Transition support is provided to those individuals who are being discharged from hospital to their next care destination. Serving over 700 individuals per year, the Behaviour Support Transition Resource Team plays a key role in supporting hospital staff in the management of responsive behaviours/personal expressions.

The @Home Behaviour Support team provides direct care, education and support to older adults and their care partners, who are demonstrating responsive behaviours/personal expressions that may be associated with various types of dementia, mental health, substance use or other neurological conditions who are being discharged from hospital within North Toronto, York Region and South Simcoe. The team completes a comprehensive behaviour support assessment and creates a person-centered Behavioural Support Plan. Working as a member of an integrated team along side other home and community-care providers, the @Home team supports the transition from hospital and works within the individuals own home.

What You Will Do:

Assists clients in the development and implementation of a Behavioural Support Plan tailored to the client’s needs and issues designed to improve quality of life and assist in the mitigation of responsive behaviours. Identify and refer to resources specific to those needs and issues;
Assists persons served in the development and implementation of a Behavioural Support Plan tailored to the needs of the person served and issues designed to improve quality of life and assist in the mitigation of responsive behaviours. Identify and refer to resources specific to those needs and issues;
Act as a liaison and advocate for the person served among those involved with the individual’s care including family, other care-givers, medical and other multi-disciplinary providers;
Complete Behavioural Support Assessment and provide timely and accurate record keeping and reports as required;
Provide support, on-going training and consultation to colleagues, family members and/or other care-givers to assist in mitigating escalating responsive behaviours;
Provide supportive counselling or referral and linkages to health care, programs or service
providers;
Provide crisis manage