Customer Service Representative (m/f/d)

<p><b>The <span>Opportunity:</span></b></p><p></p>Under limited supervision, provide initial technical product support to customers by handling inquiries and troubleshooting technical product-related issues. Gather information to identify and assess nature of problem. Typically refer to transcript or established process in training manuals and guides to recommend solutions. Handle complex issues.<p><b>Customer Service Representative (m/f/d)</b></p><p></p><p><span>Do you have experience in customer service and interest in sales? Then you are the one we need in our team. This role will be a hybrid one-year fixed term position based in our Oslo, Norway office. If you are a strong communicator with a passion for providing excellent customer support - let’s talk!</span></p><p></p><p><b>Company:</b> Avantor Sciences<br/><b>Location:</b> Oslo, Norway<br/><b>Employment Type:</b> Full-time, Hybrid (3 days/week in-office); 1-year fixed term contract</p><p></p><p><b>About Us:</b> Avantor Sciences sets science in motion to create a better world – and has been doing so for over 100 years. Join our global team of more than 14,000 employees who are passionate and determined to drive life-changing science forward.</p><p></p><p><b>Your Responsibilities:</b></p><ul><li><p>Support &amp; advice to customers and colleagues via phone, e-mail and chat</p></li><li><p>Respond to customer enquiries and handle complaints in a timely manner</p></li><li><p>Building good relationships with our customers and colleagues</p></li><li><p>Actively participate in campaigns and activities for increased sales</p></li></ul><p></p><p>​<b>Qualifications:</b></p><ul><li><p>Bachelor’s degree in a science subject or related field</p></li><li><p>Previous Customer Service/Sales experience is preferred; working experience in a lab or selling laboratory equipment is ideal</p></li><li><p>Good communication skills, with the ability to work independently and in teams</p></li><li><p>Fluency in oral and written Norwegian and English is necessary</p></li><li><p>Strong IT skills, especially in MS Office 365 applications</p></li><li><p>Solution-oriented with the ability to learn and understand new products/processes.</p></li><li><p>Good commercial awareness is a plus</p></li></ul><p></p><p>Join us in an exciting, temp position in a collaborative &amp; supportive team with Europe's leading distributor of laboratory products!</p><p></p><p><b>Why Avantor?</b></p><p></p><p><b>Dare to go further in your career. </b>Join our global team of 14,000+ associates whose passion for discovery and determination to overcome challenges relentlessly advances life-changing science.   </p><p></p><p><b>The work we do changes people’s lives for the better.</b> It brings new patient treatments and therapies to market, giving a cancer survivor the chance to walk his daughter down the aisle. It enables medical devices that help a little boy hear his mom’s voice for the first time. Outcomes such as these create unlimited opportunities for you to contribute your talents, learn new skills and grow your career at Avantor.</p><p></p><p>We are committed to helping you on this journey through our diverse, equitable and inclusive culture which includes learning experiences to support your career growth and success. At Avantor, dare to go further and see how the impact of your contributions set science in motion to create a better world. <b>Apply today</b>! </p><p></p><p></p><p><span><span><b>Disclaimer:</b></span></span></p><p><span><span><span>The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position. Avantor is proud to be an equal opportunity employer.</span></span></span></p><p></p><p><b>Why Avantor?</b></p><p><b>Dare to go further in your career. </b><span>Join our global team of 14,000+ associates whose passion for discovery and determination to overcome challenges relentlessly advances life-changing science.</span><br/><span> </span><br/><b>The work we do changes people's lives for the better.</b><span> It brings new patient treatments and therapies to market, giving a cancer survivor the chance to walk his daughter down the aisle. It enables medical devices that help a little boy hear his mom's voice for the first time. Outcomes such as these create unlimited opportunities for you to contribute your talents, learn new skills and grow your career at Avantor.</span><br/><span> </span><br/><span>We are committed to helping you on this journey through our diverse, equitable and inclusive culture which includes learning experiences to support your career growth and success. At Avantor, dare to go further and see how the impact of your contributions set science in motion to create a better world. </span><b>Apply today!</b></p><p></p><p><b>EEO Statement:</b><