Employment Type:

Full time

Shift:

Day Shift

Description:

At Saint Alphonsus Health System, we are looking for people who are living out their calling. We want you to be passionate about coming to work, and challenged to achieve your potential. Living by these virtues, we pride ourselves on exceptional service and the highest quality of care.

The Quality Performance Improvement, Population Health Team is now hiring for a compassionate and adaptable Medical Assistant! This position will support the Boise area family medicine clinics!

Position Summary & Highlights:

• This MA role focuses on Quality Performance Improvement within the Population Health area. This position provides education, training, support, and collaboration with primary care clinical teams and providers to support Quality Performance Improvement initiatives (Gaps In Care Closure) focused on Quality measures (HEDIS).

• This position will be primarily located at one of our Family Medicine clinics in Boise.

• The position requires self-management, critical thinking skills, ability to analyze data sets, ability to provide gap in care education to clinic staff and providers, accountability for all workflows, team collaboration, and willingness to be flexible day to day.

• The Saint Alphonsus Medical Group is a multi-specialty, physician-led organization focused on serving the needs of over 800,000 people in Idaho, Oregon and northern Nevada.

• If you want to feel like your work impacts the daily lives of patients in our local community, this is the position for you!

What You Will Do:

• The PHMA work includes supporting system-wide quality performance goals for HEDIS and STAR measures. This role reports to the SAMG Manager of Quality Performance Improvement, Population Health.

• This work includes educating and training primary care/family medicine clinic staff back office staff on preventative wellness screenings and improving internal workflow under the leadership of the manager, and director – your ideas will be value add to continually improve internal process for optimal provider and patient experience, and improve patients health outcomes and quality of life.

• You will analyze preventative health care screenings, work on gaps in care lists, Pre-Visit Planning for providers, reviewing payor lists for open gaps in care, completing chart review for documentation of gap closure, and potentially some outreach to patients for assistance to schedule health screenings.

• An ideal candidate must be proficient in EPIC and Excel, must possess a curious mindset for facilitating and leading change.

• You will have payer experience.

• You will also possess professionalism and work at the top of licensure.

• You enjoy a care team support role, troubleshooting, working in a team and independently, and is passionate about helping to provide the best care for our patients.

Work Schedule:

This position will work Mondays - Fridays, around the hours of 8:00am - 5:00pm, shift start and end times are somewhat flexible.

Locations:

• This position will be primarily located at one of our Family Medicine clinics in Boise.

• West Emerald Clinic: 6051 W Emerald St - Boise, ID 83704

• Lake Hazel Clinic: 10583 W Lake Hazel Rd - Boise, ID 83709

Learn more about our family medicine clinics:

https://www.saintalphonsus.org/services/family-medicine

Minimum Qualifications:

• High School Diploma or equivalent required.

• MA certification required within 90 days of eligibility to take a national certification exam from one of the following Saint Alphonsus approved agencies:

  • American Association of Medical Assistants (CMA)

  • American Medical Technologists (RMA)

  • National Healthcare Association (CCMA)

  • National Center for Competency Testing (NCMA)

  • National Association of Health Professionals (NAHP)

  • American Medical Certification Association (CMAC)