Client Services Lab Rep Call Center-PRN (Shifts will vary)

Inova Benefits and Perks:

• Health, Vision, and Dental Coverage
• Life Insurance, Short/Long Term Disability
• NEW! 4 weeks PAID PARENTAL LEAVE
• Retirement: Inova matches dollar for dollar the first 5% of your eligible pay that you contribute to the plan
• Competitive salary: Pay based experience
• Amazing Paid Time Off: Accrue PTO hours on your very first day of work
• Supplemental Plans: Including Auto/Home Insurance discounts, Pet Insurance, Identity Theft Protection
• Additional Benefits: Educational Assistance of up to $5,250/year, Student Loan Refinancing, Adoption Assistance, Child Care Centers, Scholarship Program, Free Parking, Exclusive savings opportunities to in-store events, theme parks, discounts, movie tickets and local offerings and so much more!

See Full List of Benefits Here: 2023 INOVA BENEFITS GUIDE

Requirements for consideration:

Minimum Education:

•  High School diploma or equivalent

Years of Experience:

• 1 years of experience.

Job Responsibilities included but not limited to:

• Provides quality customer service and technical phone support. 
• Maintains positive client relationship through timely, courteous, accurate, and efficient handling of calls. 
• Provides technical support to ensure quality of specimens for laboratory testing. 
• Provides requested information to clients. 
• Ensures stat specimens are delivered to the lab timely. 
• Coordinates and dispatches courier services as needed. 
• Participates in professional growth opportunities to enhance personal, team and department development. 
• Demonstrates knowledge of regulatory standards while satisfying compliance requirements.
• Other duties as assigned.

 

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We are Inova, Northern Virginia’s leading nonprofit healthcare provider. Every day, our 24,000+ team members provide world-class healthcare to the communities we serve. Our people are the reason we're a national leader in healthcare safety, quality and patient experience. And from best-in-class facilities to professional development opportunities, we support them at every step. At Inova, we're constantly striving to be ever better — to shape a more compassionate future for healthcare. 

Inova Health System is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender identity or expression, marital status, national or ethnic origin, political affiliation, pregnancy (including childbirth, pregnancy-related conditions and lactation), race, religion, sex, sexual orientation, veteran status, genetic information, or any other characteristics protected by law.