Program Manager, Strategy & Projects

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.

About the team

The Strategy and Programs team supports Stripe’s mission (to ‘Increase the GDP of the Internet’) by empowering the GTM organization to achieve their goals. We bring expertise, rigorous thinking, and a user-first approach to problem solving, and help build connections between users, Stripe go-to-market teams and the business overall.

Our Program Managers are focused on solving GTM Leadership’s most pressing challenges.  We are looking for a self-starter to join our team who has demonstrated success dealing with ambiguous global-scale programs, with multi-layered stakeholder management and significant cross-functional team engagement.  We are also looking for someone who thrives in a fast-growing environment and enjoys solving problems with limited oversight.

As we rapidly grow our company and customer-base, we need ‘full stack’ change management and program management experts with the successful candidate being given responsibility for specific, high-impact projects of multi-month (and potentially multi-year) duration where they will be leading ideation, solution design, project management and change management either directly or by partnering with a number of cross-functional team members.

What you’ll do

We are looking for a Program Manager, Strategy, Planning & Insights to drive large, potentially multi-year transformational programs that are aligned with the top priorities of our GTM leadership and which will afford the opportunity to work cross-functionally across a breadth of teams at Stripe.

Responsibilities

• Be accountable for building and driving large-scale transformational programs end to end, and be directly responsible for marshaling the cross-functional support and resources needed to accomplish your goals
• Manage directly (or coordinate) the ‘full-stack’ of change management activities across stakeholder engagement and creating champions, messaging/communication planning, support and enablement
• Develop strong collaborative relationships with key stakeholders across Stripe across levels and functions
• Work cross-functionally to identify improvement opportunities for the Revenue teams spanning strategy, people, process, and technology
• Develop a Programs Center of Excellence, providing guidance, consulting, and coaching to peers and others on partner teams
• Seamlessly prioritize among various projects and synthesize data to guide/support strategy and decision
• Make exec level recommendations and drive decisions, where necessary

Who you are

We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

• 7+ years of experience in program management, business operations, management consulting or a related discipline. Experience working in a sales and marketing organization 
• A strong track record of delivering global transformational, complex programs in a changing, ambiguous environment (including program design and implementation) which have delivered quantifiable business impact
• An ability to simplify, structure, and diagnose problems
• Experience implementing solutions, not just setting strategy
• A high degree of comfort working quickly in a high growth, fast-paced environment
• An ability to seamlessly transition from the high level to very detailed, and a willingness to “roll up your sleeves”
• Excellent analytical, presentation, and communication experience, influencing across all levels from front lines to C-Suite. You set a high-bar in terms of communication effectiveness

Preferred qualifications

• Comfort operating with incomplete data and adapting / re-prioritizing activities as business needs change
• Deep problem solving and analysis experience (solving business problems - commercial, operational, financial) in a Sales-oriented environment
• A growth mindset and innate curiosity where every interaction is an opportunity to learn and improve (yourself, and those around you)
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