Senior Accounts Receivable Analyst - Iberia

<p>The database market is massive (the IDC estimates it to be $119B+ by 2025!) and MongoDB is at the head of its disruption. The MongoDB community is transforming industries and empowering developers to build amazing apps that people use every day. We are the leading modern data platform and the first database provider to IPO in over 20 years. Join our team and be at the forefront of innovation and creativity. </p> <p>The Senior AR Specialist role is an individual contributor position which will support our International internal and external customer base. The role will involve cash collections for our EMEA &amp; APAC customers, cash application, AR reconciliations, customer write off’s, customer query resolution, month and quarter close tasks and assisting with audit queries. As this is a customer facing role customer service will be a priority. As the Senior AR specialist  you will be working closely with our internal business partners and get exposure to a variety of different stakeholders across the organisation. </p> <p>We are looking to speak to candidates who are based in Dublin for our hybrid working model.</p> <h3><strong>Team Description</strong></h3> <p>The Order to Cash team is a truly global team that sits in three locations: Dublin, Austin and Gurgaon. The team is led by the Sr. Order-to-Cash manager. We are both an internal and external customer facing team. This team is a high-performing, collaborative team, made up of overachievers and driven professionals.</p> <p> </p> <h3><strong>Position Responsibilities Include</strong></h3> <p><em>Responsibilities include but are not limited to the following:</em></p> <ul> <li>Manage vendor portals under the portfolio you would be responsible for</li> <li>Contact delinquent customers and maintain consistent follow up with these accounts</li> <li>Send out daily dunning notices to past due customers </li> <li>Meet or exceed individual cash targets as assigned on a monthly &amp; quarterly basis</li> <li>Obtain purchase orders from customers</li> <li>Respond to invoice disputes by reading and understanding legal agreements and order forms related to the sale</li> <li>Utilise salesforce.com to obtain backup for invoices</li> <li>Escalate accounts to Sales Management and AR Manager as needed and recommend accounts for bad debt/revenue reserve</li> <li>Coordinate with Global AR Collection team and provide weekly reporting to AR  Manager</li> <li>Respond to general AR requests such as requests for invoice copies, new customer vendor forms and other general customer inquiries</li> <li>Assist with documentation of policies and procedures related to assigned responsibilities</li> <li>Prepare credit memo request pack containing required backup and approvals for audit</li> <li>Evaluate credit worthiness of customers utilizing web-based credit reporting services such as D&amp;B and CreditRiskMonitor and document approvals in Netsuite</li> <li>Run AR Aging report and document daily collection activities into Netsuite collections module</li> <li>Maintain AP contacts in Netsuite</li> <li>Perform and complete ad hoc projects as needed</li> </ul> <p> </p> <h3><strong>Candidate Profile Includes</strong></h3> <ul> <li>3-5 years experience working in Accounts Receivable, Accounting, Billing or equivalent</li> <li>Experience working with teams internationally </li> <li>Excellent organization skills and attention to detail with strong track record of meeting deadlines and resolving queries</li> <li>Team player with excellent interpersonal skills, who can establish and maintain excellent relationships within the team, internal stakeholders and external customers</li> <li>Ability to work independently and as part of a multi geographical team in a dynamic fast paced environment</li> <li>Excellent written and verbal communication skills, with the ability to explain financial information to someone from a non-financial background</li> <li>Strong analytical and quantitative skills</li> <li>Must exercise good judgment and confidentiality</li> <li>Desire to work in a dynamic, diverse and fast paced environment</li> <li>Experience in Microsoft Applications (Advanced excel) required, with Salesforce &amp; NetSuite and YayPay a plus</li> <li>Multilingual - Spanish, Italian, French, Portuguese, German</li> </ul> <p> </p> <p>To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys.<a href="https://www.mongodb.com/blog/channel/culture"> Learn more about what it’s like to work at MongoDB</a>, and help us make an impact on the world!</p> <p>MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an