Job Description Summary

Job Description

We are the makers of possible 

BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities. 

We believe that the human element, across our global teams, is what allows us to continually evolve. Join us and discover an environment in which you’ll be supported to learn, grow and become your best self. Become a maker of possible with us. 

The Clinical Specialist supports BD’s Diagnostic Solutions by advising healthcare clients on clinical processes, driving efficiency, and recommending BD solutions. This field-based role involves up to 75% travel and requires strong expertise in laboratory diagnostics or clinical pharmacy. Key responsibilities include customer engagement, strategic collaboration, and delivering impactful clinical presentations. Leadership, communication, and problem-solving skills are essential for success.

Responsibilities

• Develops a continually evolving partnership between DS and our valued customers in a clinical process and solution advisory capacity

• Maintains relevant knowledge and continually grows expertise as products/platforms evolve

• Recognizes customer needs and gaps, and identifies BD solution opportunities using product-specific differentiators

• Promotes collaboration across healthcare departments to involve key opinion leaders, influencers, and partners for identifying improvement areas.

• Delivers clinical presentations and collaboratively works with clinical marketing teams to drive business initiatives

• Facilitates project processes using guidelines and financial analysis to help achieve identifiable outcomes

• Leads and partners in organizational change discussions (clinical responsiveness, antimicrobial stewardship)

Customer Centricity:

• Strong knowledge of clinical laboratory diagnostics and relevancy to healthcare challenges and outcomes

• Problem-solving with a focus on customers; Establishing strong relationships with influential experts in the field

• Establish and maintain positive working collaborations, both internally and externally, to achieve organizational goals

• Responsible for securing and preserving well-rounded involvement, positive customer experiences, and measurable results

• Ability to connect and collaborate across healthcare interdisciplinary teams

Clinical Guide:

• Strong laboratory medicine insight and/or clinical pharmacy knowledge

• Recognized as a leader in laboratory diagnostics or pharmacy with robust clinical abilities; Preference for Lean expertise; Proficient in critical thinking, problem solving, and optimizing resources.

Strategic:

• Experience in working with C-suite level executives; Background in setting goals and implementing initiatives

Execution:

• Proficiency in identifying customer difficulties, analyzing processes, and suggesting guidelines while aligning BD solutions

• Ability to achieve time-sensitive results and business objectives

Communicator:

• Ability to communicate and set clear expectations across multiple disciplinary teams

• Exhibits high emotional intelligence

• Present info well in various settings; Proficient in MS Office tools.

Education and experience:

• Bachelors Degree required

• Prefer experience in clinical laboratory science or related field, ASCP certification, OR licensed clinical pharmacist; Strong clinical or lab leadership experience with direct reports OR leading effectively without authority through change management; Basic understanding of Hospital and Lab IT (LIS data)

• Minimum of 3-5 years’ experience preferred

• Lean background preferred

At BD, we prioritize on-site collaboration because we believe it fosters creativity, innovation, and effective problem-solving, which are essential in the fast-paced healthcare industry. For most roles, we require a minimum of 4 days of in-office presence per week to maintain our culture of excellence and ensure smooth operations, while also recognizing the importance of flexibility and work-