Employee Communications, Channels and Content Lead

About GlobalFoundries:

GlobalFoundries is a leading full-service semiconductor foundry providing a unique combination of design, development, and fabrication services to some of the world’s most inspired technology companies. With a global manufacturing footprint spanning three continents, GlobalFoundries makes possible the technologies and systems that transform industries and give customers the power to shape their markets. For more information, visit www.gf.com.

Summary of Role:
The Channels and Content Lead will be a key member of our talented and creative Employee and Executive Communications team, reporting to the Senior Director of Employee and Executive Communications. This individual will be part of a fast-paced team that continually strives to innovate and improve using data and technology. In addition to helping GlobalFoundries shape its channels strategy and employee digital experience, to ensure we are meeting employees where they are, the Channels and Content Lead will be responsible for all aspects of the intranet (gfcurrent), including user experience, technology, analytics reporting, governance oversight, and engagement. This is an incredible opportunity to not only meaningfully shape the company’s intranet but also make a positive impact on culture and the way we work.

Responsibilities:

User Experience/Content

• Oversee, manage, and continuously improve the intranet’s design, content (creation/editing), navigation, and homepage.

• Develop and implement policies and standards to ensure effective content.

• Oversee the gfcurrent homepage and company news channels.

• Manage key employee content vehicles, including the Global News Digest.

• Partner to develop/extend gfcurrent channels, campaigns and workflows.

• Conduct user research, create UX strategies, and implement UX best practices.

• Maintain a consistent visual theme, gfcurrent editorial calendar, and overall quality control on content and design.

• Design and manage the intranet site architecture.

• Support gfcurrent channel owners in maintaining active communities

• Monitor intranet site analytics/KPIs and use the data to shape content strategy recommendations.

• Apply UX research and design principles to improve the website’s usability, accessibility, and engagement for various users and devices.

Technology

• Design and manage gfcurrent sites/pages, leveraging advanced knowledge of digital experience platforms, content management, metadata, and tagging.

• Liaise with the IT Department and software vendors on technical implementation questions, ensuring proper coordination and management of common administrative tasks.

Strategy / Engagement

• Collaborate regularly with cross-functional teams, executive stakeholders, steering committee members, and vendors to develop and implement an intranet strategy.

• Lead, manage, and adjust governance, including content governance and governance bodies.

• Work regularly with key stakeholders to understand the business's changing needs and involve them in planning and problem-solving.

• Coordinate the efforts of central content owners and involve users in structured design and planning activities.

• Communicate actively with all main stakeholders and user groups, support intranet group owners in maintaining active communities, and provide introductions and training to users of all levels.

• Maintain deep expertise in platform functionality and provide support and training to end-users and content contributors, as well as solutions for digital transformation.

• Project management experience, including the ability to manage a high volume of requests daily and work with internal customers while able to estimate time schedules and working toward deadlines.
   

Other Responsibilities:

Perform all activities in a safe and responsible manner and support all Environmental, Health, Safety & Security requirements and programs.

Qualifications:

• 5+ years of experience in engagement and digital experience platforms such as Unily, Microsoft Viva, Yammer, and FirstUp.

• Experience managing corporate intranets and information-sharing solutions.

• Strong understanding of Microsoft 365 Tech Stack, including SharePoint, Teams, Power Apps, Power Automate, etc.

• Highly motivated self-starter, able to work efficiently in both independent and collaborative situations, with demonstrated flexibility and a high level of accuracy.

• Experience working across cross-functional teams, executive stakeholders, steering committee m