LifeMade - Manager, eCommerce Sales

LifeMade Products LLC, a Jadex Inc operating company, is a global provider of disposable tableware and temperature control packaging solutions supporting a variety of sectors including healthcare and food preservation. We are the industry leader in U.S temperature-control packaging and single-use consumer goods manufacturing. Our brands include LifeMade Consumer Products, Diamond®, FreezPak®, Envirocooler® and ProPak®. LifeMade Products LLC has 8 manufacturing locations in the domestic United States. Our mission is to create superior products that push industries forward, LifeMade strives to make life – better.


Position Summary:
Building, creation and collaboration of all eCommerce go-to-market strategies and execution. Accountable for leading team that focuses on Demand Generation, New Product Launches, Analytics and Digital storytelling the LifeMade brand story for all eCommerce channels. Establish LifeMade as the #1 consumer choice for Sustainable Tabletop Solutions. To meet/exceed all assigned channel/account/geography volume and profit targets. Represent the company with excellence in accordance with its policies in area of responsibility at all levels of our customers.

Primary Functions:
• Responsible for development, execution and collaboration of eCommerce go-to-market strategies to establish LifeMade as the #1 consumer choice for Sustainable Tabletop Solutions
• Responsible for leading cross-functional team to execute business plans and strategies
• To meet/exceed all assigned KPI’s, sales volume, profit targets and objectives
• Establishing analytics, score carding and presentation of our results vs. our performance objectives
• Collaborate on all eCommerce content, assortment, selection and demand generation for all customers
• Collaborate on Sustainable consumer storytelling on online storefronts, A+ content and Made in USA storytelling
• Aligning execution plans to retailers’ key strategic initiatives
• Champion and key presenter to retailers of our eCommerce strategy, company objectives and ways to win together
• Working with leadership on appropriates organizational design and capabilities needs to drive growth
• Execute all new product launches and deliver targets within budget by designing and implementing specific channel and key account strategic sales plans
• Entrepreneurial mindset of executing with velocity, adapting strategies when needed and the flexibility to deliver results
• Overcoming obstacles to delivering successful results
• Lead item setup needs within customer platforms
• Achieve all market share targets and gain leadership position for all LifeMade products bringing innovation to promotional/merchandising efforts and gaining addition internal cross-functional support where needed.
• Develop and submit business building proposals that increase revenue and developed brand/category growth for both individual customers and the region as whole where funding shortfalls exists.
• Provide weekly analytics on KPI’s, scorecarding templates to determine if we are winning or losing
• Effectively utilize MEI/Epicor to monitor and control all merchandising fund tracking, allocation, and any reallocation with follow up business opportunity identification and plan recommendations. Track and resolve all sales-related customer deductions in a timely and efficient manner.
• Develop sales forecasts, by account and brand as directed by the manager
• Maintain an acceptable level of sales costs through a territory coverage plan (including the monitoring of all broker account performance if applicable) that is effective and efficient and ensures a proper level of quality and frequency of account coverage.
• Improve the quality of broker development if applicable by creating specific individual and/or organizational short/long-term plans and activities and by maintaining clear and consistent levels of ongoing specific communication.
• Develop strong business relationships with all buying team members plus penetrate all levels of account departments (i.e. logistics, accounting etc.) at key accounts.
• Comply with all company policies, instructions, and directives for the fulfillment of company objectives and for maximum profitable sales
• Work closely with all personnel in the Sales, Marketing, Customer Development, Supply Chain, Ops/Manufacturing, Legal and Customer Service departments on the execution of company programs
• Authorize “return” goods in accordance with company policy.
• Administration and maintainer of all 1worldsync
• Monitor, analyze and issue reports on competitive activity and provide go-forward recommendations
• Monitor, analyze and issue reports on marketplace retail pricing and provide go-forward recommendations
• Research, advocate and recommend co-creat